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Pharmacist - Retail Call Center, Remote

Dartmouth-Hitchcock Health
Lebanon, NH Remote Full Time
POSTED ON 12/9/2025 CLOSED ON 12/16/2025

What are the responsibilities and job description for the Pharmacist - Retail Call Center, Remote position at Dartmouth-Hitchcock Health?

Overview

Engages patients and healthcare professionals to efficiently and effectively maximize therapeutic outcomes and is responsible for one or more of the following tasks: dispenses medications, monitors patients' drug therapies, works under collaborative practice agreement or per protocol, and provides consultation and education to patients and other staff.

 

This is a Full Time, 40hr per week, benefitted position. 10hr shifts Monday, Tuesday, Wednesday, and Friday Thursdays off.

 

 

Dartmouth is the best where it matters most!

 

DH Offers You:

Employees hired to work at least 0.50 FTE (20 hours per week) and their eligible dependents may participate in Dartmouth Health benefit plans on the employee’s first day of employment.

Medical Insurance: Two medical plans available through Anthem BC/BS: Employees also receive a base employer contribution of 4% of biweekly pay plus a High Deductible Health Plan (HDHP) that is matched with a Health Savings Account and a PPO Plan that features higher premiums balanced by copays and lower deductibles.

Retirement: Employee contributions are vested immediately. Biweekly matching contribution of 50% on up to 4% of pay saved—for a maximum match of 2% of pay.

Paid Time Off: Paid time off is accrued per pay period based on hours worked. This includes six paid holidays.

Shift Differential:10% evening, 20% night, and 15% weekend shift differentials when applicable.

Tuition Reimbursement: Up to $3,000 per year.

Dental

Vision

Responsibilities

  • Gathers a complete medication history and reconciles medication lists as applicable and appropriate
  • Completes a comprehensive medication review to make evidence-based recommendations to ensure medications are necessary, safe and cost effective.
  • Identifies and records suspected adverse drug reactions, adherence gaps to medications and barriers to patient adherence.
  • If not practicing under a collaborative practice agreement or an approved protocol, contacts providers when there appears to be a possibility of unsafe or inappropriate medication use due to factors including, but not limited to: allergy, medical condition, drug interactions, dosing, and method of Accurately documents all clinical activities and interventions in the electronic record.
  • Serves as a consultation resource to medical professionals and answers inquiries on drug therapy and drug products.
  • Consults patients and caretakers on all aspects of medication therapy when necessary.
  • Assists in discharge planning when Counsels patients and caretakers on proper drug administration, potential drug side effects, interactions and precautions. Helps locate medication supplies not generally available.
  • Contributes to the development, maintenance and management of medication related guidelines defined by protocol or collaborative practice agreements.
  • Detects and reports medication errors and near misses.
  • Ensures readiness for regulatory and accreditation surveys.
  • Participates in the quality improvement and medication use review activities of the department.
  • Prepares and delivers presentations to facilitate learning or disseminate evidence-based best practice to pharmacists, nurses, physicians, other healthcare professionals in the hospital or ambulatory/outpatient settings.
  • Utilizes a solution based approach to ensure heightened patient satisfaction and care.
  • Anticipates patient needs and proactively identify solutions.
  • Communicates effectively between departments and teams to ensure optimal patient outcomes.
  • Actively participates in driving all programs and initiatives to improve patient quality of care, medication compliance, medication adherence and overall efficiency.
  • Pursues and maintains certifications necessary to remain compliant with changes to system / department accreditations and standards.
  • Participates in the ordering and receiving of controlled substances and other medications as appropriate.
  • Effectively utilizes and supervise technicians to maintain an accurate and efficient pharmacy Re-direct staff when necessary to ensure service performance goals are met.
  • Uses professional judgment to resolve complaints.
  • Act as pharmacist-in-charge in the absence of pharmacy managers and supervisors.
  • Pharmacist in Charge: The pharmacist responsible for the day-to-day oversight of the operation of the pharmacy. This includes but is not limited to: managing staff, ensuring compliance to all applicable state and federal guidelines, and maintaining the inventory of all medications.
  • Outpatient:
  • Performs all duties of a registered pharmacist in the state of NH including providing vaccinations approved for administration by the NH Board of Pharmacy. This requirement causes a regular, or frequent potential occupational exposure to blood or bodily fluids and is assigned a Level 1 Classification for occupational exposure to bloodborne pathogens. The employee may be expected to render medical assistance as part of their job description. Bloodborne pathogen training is required and hepatitis B vaccinations will be offered.
  • Performs other duties as required or assigned
  • Qualifications

    • Graduate of an ACPE-accredited School of Pharmacy with a Bachelor's of Science in Pharmacy
    • Doctor of Pharmacy (Pharm D) degree preferred.
    • Completion of a post-graduate residency and/or board certified preferred.
    • Must be able to work independently with minimal direct supervision, to set priorities, make critical decisions, respond quickly to emergency requests, handle frequent interruptions, and adapt to changes in workload.
    • Maintains customer-service focus to achieve excellent working relationships.
    • Strong written and verbal communication skills are essential.
    • Must be currently licensed to practice in the state of NH, and be willing to seek license reciprocity in multiple states if the position requires it.

    Required Licensure/Certifications

    • Must have a current, unrestricted pharmacist licensed to practice in the state of NH.
    • Board Certification in Specialty Pharmacy (CSP) within 3 years of hire for Clinical Pharmacists in the Specialty Pharmacy, unless designated as part-time or per diem staff.
    • BLS Certification within 30 days of hire in the Retail & Specialty Pharmacy if required to administer immunizations

    Salary : $3,000

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