What are the responsibilities and job description for the Network Manager position at Dartmouth College?
Position Purpose
Individuals in the Network Manager role are responsible for leading the day-to-day operations of the campus network at Dartmouth, with Network Technicians and Project Managers reporting directly to the Network Manager. This responsibility includes all aspects of the campus network and the phone system, including its maintenance and upgrades, as well as collaboration with the users. The Network Manager is responsible for the coordination and assignment of resources to major projects that have network impact, including building construction and renovation. They strategically advise the CTO on operations of the Network Services group.
Description
Required Qualifications - Education and Yrs Exp
No formal education or experience required
Required Qualifications - Skills, Knowledge and Abilities
- 5 years of experience supporting production networks
- Demonstrated ability to work self-motivated and independently with limited supervision
- Demonstrated ability to thrive and be productive in a fast-paced and dynamic environment
- Demonstrated ability to successfully lead teams delivering critical services
- Demonstrated ability to successfully coordinate major projects
Preferred Qualifications
- Experience with space management and resource planning software
- Experience with financial systems and procurement processes
- Expertise in providing telecommunications services to large, varied communities
Department Contact for Cover Letter and Title
Felix Windt
Equal Opportunity Employer
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.
Background Check
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Special Instructions to Applicants
All Dartmouth College employees, whether working on-site or remotely, are required to be up to date with vaccination against COVID-19 (or to have received an approved exemption from vaccination through the Office of Institutional Diversity and Equity). Please visit https://dartgo.org/vaxpolicy for details. Compliance with this requirement is a condition of employment. Failure to meet this condition of employment within the first 30 days may result in Dartmouth in its sole discretion ending employment.
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Additional Instructions
Key Accountabilities
Description
Network Operational Management
- Assigns technician resources to enable correction of faults and deployment of new services in a timely manner
- Assigns project management resources to enable delivery of major projects
- Prioritizes resource allocation in accordance with the mission of the organization
- Identifies opportunities for process re-engineering
- Tracks inventory and replenishes consumables as requires
- Manages vendor relationships for day-to-day processes
Percentage Of Time
30%
Description
Collaboration & Relationship Management
- Consults with partners across campus to deliver network services and solutions
- Develops and maintains relationships with key stakeholders
- Advises clients, resolves conflicts, and provides fault root cause analysis
- Coordinates major efforts across the institution that have network impact
- Mentors colleagues by sharing knowledge and offering advice and assistance
Percentage Of Time
30%
Description
Leadership
- Provides leadership in defining future operations process strategies
- Provides strategic goals and vision for the campus network in partnership with the CTO
- Leads operations process execution for the campus network
- Continuously engages in professional development to build leadership and technology expertise
- Creates internal training materials for others
Percentage Of Time
20%
Description
Staff Management
- Manages staff-related HR responsibilities to ensure compliance with HR policies
- Works with staff to identify and support development goals and mentoring opportunities
- Supports and develops career pathways for direct reports
- Leads tactical and strategic resource planning in partnership with the CTO
Percentage Of Time
15%
Description
Performs other duties as assigned
Percentage Of Time
5%
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Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
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Performs other duties as assigned.
Salary : $77,600 - $98,200
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