What are the responsibilities and job description for the Cleaning Associate position at Darn Dependable Services, Inc?
Job Description
Company Summary
Darn Dependable Services, Inc is a women-owned cleaning company and has been in business for over 30 years. We work hard to hire staff who are good at accomplishing what the customer wants and we understand that any success we have is all because of YOU. Hopefully we make it easy for you to follow our motto - "You'll know we've been there!"
Our business is growing and we need experienced and innovative staff members to help us continue our trajectory upwards. Your knowledge of cleaning and customer service are precisely what we want for our company. We provide cleaning for residences and businesses predominantly. We also perform final cleaning on construction projects.
CLEANING ASSOCIATES
Cleaning Associates work closely with the Team Leader to get the job done. Responsibilities include that items are done in proper order and completed well. Good organizational skills, a desire to provide the best customer service, knowledge of cleaning products and equipment are tools that will help you succeed. Other characteristics that we look for are integrity, dependability and enthusiasm. Do you have these skills?
Responsibilities and Duties
· Learn specific cleaning techniques so processes are transparent
· Be knowledgeable about correct chemicals to use (learn quickly if not knowledgeable)
· Learn what the customer likes/wants
· Be respectful and kind to customers; greeting them upon arrival at their home
· Ask the customer if anything special needs to be done
· Overwhelm the customer with your excellent cleaning and customer service
· Understand your impact on the customer
· Keep track of cleaning products that need to be repurchased
· Report any breakage or errors in cleaning
· Assist with end of day activities (ie: cleaning the car, laundry, etc)
Qualifications and Skills
*Demonstrate excellent customer service by meeting or exceeding the customer's expectations; developing reasons to say YES to what the customer needs.
*Use your detailing ability to spot what's dirty and clean it
*Be dependable and responsible.
*Must have a valid driver's license & maintain insurance (to be eligible to drive our company cars).
*Must have a high school diploma or GED.
Job Type: Full-time
Pay: $16.50 - $18.00 per hour
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Language:
- English and feel comfortable communicating with customers (Preferred)
Work Location: In person
Salary : $17 - $18