What are the responsibilities and job description for the Box Office Representative position at Darien Lake Amphitheater?
Salary Range: $17 - $21/ hour
Rock Stars Wanted! Live Nation is hiring!We are looking to fill seasonal positions for the 2026 concert season!
THE JOB
Darien Lake Amphitheater is seeking a Box Office Representative who will assist guests at live events by performing duties, such as collecting admission tickets and passes from guests, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.
WHAT THIS ROLE WILL DO:
- Sell and collect admission tickets and passes from patrons at events.
- Greet guests attending events who come to the box office.
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- Inform guests of the layout of the venue and be prepared to direct them to the restrooms, concession stands and designated seats/sections.
- Know how identify a fake ticket or credential and educate the guest on where to buy authentic tickets.
- Settle seating disputes or help solve other guest concerns.
- Assist guests in finding seats, lighting the way with flashlights, if necessary.
WHAT THIS ROLE WILL DO
- Greet guests, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event.
- Assist with keeping the venue safe, clean and presentable to the guest.
- Resolve guest complaints or problems.
- Examine tickets or passes to verify authenticity.
- Provide assistance to with guests with special needs, such as helping with seat accommodations.
- Guide guests to exits or provide other instructions or assistance in case of emergency.
- Ensure guests are safely enjoying the show
- Assist guests by giving directions places inside or outside the venue.
- Ticket scanning functions at entrance to venue
WHAT THIS PERSON WILL BRING
- High School Diploma or equivalent
- Familiar with Microsoft Office Suite
- Attention to detail, quality and accuracy
- Strong relationship building and communication skills
- Ability to work independently
- Excellent verbal and written communication skills
For more information, interested applicants can:
Email: DarienLakeStaff@livenation.com
Call: 716-428-5930 (Please reference WNY JOBS)
Or Join us for Open Interviews:
Saturday, 4/11 – 10 a.m. to 4 p.m.
Sunday, 5/3 – 12 p.m. to 6 p.m.
At the Amphitheater, 9993 Alleghany Road, Darien Center, NY
Salary : $17 - $21