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SAP Service Delivery Manager

Danta Technologies
San Antonio, TX Contractor
POSTED ON 12/16/2025 CLOSED ON 1/12/2026

What are the responsibilities and job description for the SAP Service Delivery Manager position at Danta Technologies?

Title: SAP Service Delivery Manager

Location: San Antonio, TX (Onsite)

Pay Rate: $70/hr on C2C & $55/hr on W2

SAP Service Delivery Manager [15 Years of Experience]

  • 15 Years of IT Experience with minimum 5 years of relevant experience managing service delivery of an SAP engagement
  • Electric Utility experience is a plus but not mandatory
  • Manage all aspects of IT service delivery to meet SLAs and business objectives.
  • Act as the main point of contact for customer and stakeholders on service matters.
  • Oversee incidents, problems, system maintenance, DR/BCP activities and change management processes.
  • Monitor KPIs and service metrics, providing regular performance reports.
  • Drive continuous improvement and service optimization initiatives.
  • Lead, mentor, and manage HCLTech service delivery teams.
  • Coordinate cross-functional teams for smooth service and project delivery.
  • Ensure compliance with security, regulatory, and contractual obligations.
  • Manage risks related to service delivery and implement mitigation plans.
  • Ensure coordination between Onshore and Offshore Teams

Notes:- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.

The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.

Salary : $55 - $70

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