What are the responsibilities and job description for the Tier II Technician (level 2) position at Dansources Technical Services?
Tier II Technician
POSITION REQUIREMENTS
Required Clearance: TS/SCI with CI Poly (Must be Active)
The Candidate must have 10 years of experience that can be a combination of work history and education.
(This equates to a doctorate and 3 years, a master’s and 4 years, a bachelor’s and 6 years, an associates and 8 years or a HS diploma and 10 years.)
Must have one of the following certifications: CompTIA Security , GSEC, SSCP, or CCNA-Security
Additional Required Qualifications Include:
- Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) and Open Systems Interconnection (OSI) model.
- Working knowledge of basic routing fundamentals.
- Ability to travel 25 percent of the time.
- In order to be considered for this position, you must have a valid driver’s license and an acceptable driving record.
DESCRIPTION
Dansources has an opening for a Tier II Network Technician to support the customer’s computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling.
The job duties of the Tier II Network Technician are as follows:
- The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN devices.
- Respond to and resolve incident tickets.
- Draft and implement standard network change requests.
- Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment).
- Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
- Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO/Juniper RMA process).
- Layer 1 and Layer 2 network experience (CAT5, SM/MM Fiber, Serial cables, SFP).
- Configure and troubleshoot layer 2 switching (VLAN’s, Port Security, Thin Configs).
- Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS.
- Familiar (doesn’t need to be a SME) with Layer 3 protocols such as OSPF, BGP, VRRP, HSRP, MPLS, LSP, GRE. Familiar with Visio, ServiceNow, and Confluence.
Salary : $90,000 - $200,000