What are the responsibilities and job description for the Front Desk Associate position at Dani Dental Studio?
Company Overview
Dani Dental Studio is dedicated to delivering high-quality restorations and laboratory services. Our mission is to combine artistry with technology to create aesthetically pleasing solutions for dentists and their patients.
Summary
The Front Desk Associate at Dani Dental Studio, located in the heart of our community, you will play a crucial role in ensuring our clients receive exceptional service from the start. This position is vital to our commitment to quality and client satisfaction.
Responsibilities
- Sterilize incoming and outgoing cases following lab protocols
- Carefully pack dental cases for delivery or shipment
- Perform accurate data entry for case tracking and client records
- Generate invoices and manage billing processes
- Answer incoming phone calls and provide excellent customer service
- Coordinate pickups, deliveries, and client communications
- Maintain a clean and organized front desk and sterilization area
- Assist with inventory tracking and supply orders
Qualifications
We’re looking for someone who is:
- Highly organized and detail-oriented
- Comfortable with multitasking in a fast-paced environment
- Proficient in basic computer programs (Excel, Word, and dental lab software a plus)
- Friendly, professional, and a strong communicator
- Previous experience in a dental office or lab preferred
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: In person