What are the responsibilities and job description for the Terminal Clerk position at Dana Transport?
Dana Transport is Hiring: Terminal Clerk – North Grafton, MA
With over 50 years of excellence in liquid and dry bulk transport, tank cleaning, equipment leasing, maintenance, ISO depot services, and transloading, the Dana family of companies is a trusted name in the transportation industry. As a family-owned business, we’re proud to partner with some of the most respected companies across the country.
Dana Transport is seeking a Terminal Clerk to join our team. This role is ideal for someone who is highly organized, detail-oriented, and thrives in a fast-paced environment supporting both drivers and terminal operations.
Key Responsibilities of the Terminal Clerk:
Administrative Support
- Answer phones, manage office supply inventory, and handle mail.
- Support drivers with uniform orders, information requests, and petty cash.
- Type and send correspondence; enter customer orders and PO numbers.
Compliance & Documentation
- Process driver paperwork and verify for accuracy.
- Maintain files for driver logs, physicals, drug screens, and inspections.
- Assist with monthly compliance reporting and equipment records.
Driver Support & Onboarding
- Track driver certifications, screenings, and onboarding tasks.
- Help communicate safety policies and compliance updates.
Customer Service & Dispatch Assistance
- Address driver pay questions and billing issues.
- Maintain tracking logs, support data entry, and update Qualcomm records.
- Assist with customer service and dispatcher duties as needed.
Qualifications of the Terminal Clerk:
- High school diploma or GED (additional admin training is a plus)
- 1 year in a clerical/admin role, preferably in transportation or logistics
- Strong attention to detail, organization, and time management
- Comfortable using Microsoft Office (Excel, Word) and able to learn internal systems
- Professional communication skills and a team-oriented mindset
- Familiarity with DOT or driver compliance is a bonus
- Must pass a pre-employment background check and non-DOT drug screening
Schedule & Work Location of the Terminal Clerk:
- Monday to Friday, 8AM or 9AM to 5PM, on-site
Compensation & Benefits:
- Pay Range: $21 to $24 / hour
- Comprehensive Health Insurance: Medical, Dental, Vision
- Life & Short-Term Disability Insurance
- Flexible Spending and Health Savings Accounts
- 401(k) Retirement Plan with Matching
- Paid Holidays and PTO (Paid Time Off) Allowance
Ready to join a company that values stability, reliability, and teamwork? Apply today and help keep Dana Transport running smoothly.
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Application Question(s):
- We review every application (not AI). Briefly tell us why you applied and why you are an excellent candidate.
Experience:
- clerical experience in transportation/logistics : 1 year (Preferred)
Work Location: In person
Salary : $21 - $24