What are the responsibilities and job description for the Customer Service Representative position at Dana Incorporated?
Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving two primary markets - passenger vehicle and commercial truck equipment - Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.
To plan, schedule, and coordinate the flow of materials required for manufacturing operations, balancing inventory levels with production needs while minimizing waste, delays, and costs. The Material Planner acts as a key link between procurement, production, and supply chain teams to ensure efficient material availability and usage.
- Analyze production schedules and forecasts to determine material needs and ensure timely availability.
- Maintain optimal inventory by tracking usage, identifying shortages or excesses, and initiating replenishment orders.
- Work closely with purchasing teams and vendors to ensure on-time delivery of materials and resolve supply issues.
- Input and manage material planning data in systems like SAP or Oracle to ensure accurate tracking and reporting.
- Collaborate with manufacturing, logistics, and warehouse teams to align material flow with production goals and minimize downtime.
- Bachelor's degree or 4 years of applicable experience
- 3 years of experience
- Ability to interpret production schedules, demand forecasts, and inventory data to plan material requirements accurately and efficiently.
- Skilled in using enterprise resource planning systems (e.g., SAP, Oracle) to manage material planning, inventory tracking, and procurement coordination.
- Strong interpersonal skills to work effectively with suppliers, procurement, production, and logistics teams, ensuring alignment and timely issue resolution.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.