Student Information Systems (SIS) Database Manager

Dana Hall School seeks candidates for the position of Student Information Systems (SIS) Database Manager. The individual in this position will be accountable for:

• Working collaboratively with the Dana Hall community to ensure the ongoing maintenance of accurate information within DanaConnect (Blackbaud’s Education Management platform)
• Importing, managing and entering data in DanaConnect related to students in grades 5-12 and providing status updates to relevant departments
• Ensuring seamless integration between DanaConnect and other systems, applications and platforms to maintain accurate data flow
• Providing user support and training for DanaConnect, including troubleshooting issues, assisting families with access (usernames and passwords), and developing documentation such as standard operating procedures, FAQs and training materials
• Serving as the DanaConnect support specialist, fostering effective and efficient use across all audiences
• Surveying, supporting and educating users and departments across campus to enhance their use of DanaConnect and the overall user experience
• Serving on the Campus Data Group, interdepartmental teams working collaboratively to foster and support the use of technology at Dana Hall
• Managing and implementing master rollover each academic year (terms, grade plans, report cards, classes, student promotions, etc.)
• Creating, managing and distributing lists in DanaConnect and Finalsite for multiple users, ensuring accuracy and accessibility
• Collaborating with the Admission and Advancement Offices to integrate new, returning and former student and new parent records across DanaConnect and related systems
• Staying current with relevant Blackbaud product enhancements and ongoing developments to inform best practices

Candidates must have: a bachelor’s degree, work experience in data management, technical knowledge of data management systems and processes, and experience with Blackbaud solutions.

Successful candidates will possess: excellent problem-solving, technology and customer service skills; superior time-management skills with an ability to manage many tasks and projects simultaneously, while adhering to deadlines and maintaining quality work products; excellent organizational skills with a strong attention to detail and an ability to create effective action plans to meet goals; effective communication skills, both orally and in writing; an ability to communicate complex issues, as well as to maintain open communication channels with relevant stakeholders in an active school environment. Candidates must be able to remain seated for extended periods of time.

This is a 12-month, full-time position reporting to the Director of Information Systems.

Dana Hall seeks candidates who have demonstrated experience and commitment to community building, nurturing a culture of belonging, equitable and inclusive practices, and collaborative solutions to complex challenges.