What are the responsibilities and job description for the Cafe Manager position at Damor Chai SDSU?
We are seeking a self-driven and experienced cafe/coffee shop operator (or manager) to lead the day-to-day operations of a growing new franchise. This is not just a job – it’s an opportunity to be an entrepreneur for hire, with the chance to operate with minimal supervision and take full ownership of your café’s success. You’ll be at the forefront of a fast-growing restaurant group, working directly with the CEO and helping to shape the future of our brand. With flexible schedules and the potential for summers off and weekends free, this is the perfect opportunity for someone who is passionate about coLee/tea culture and ready to bring their entrepreneurial spirit to life! Why Join Us?Opportunity to Lead a Growing Franchise: Take charge of an exciting new café within a rapidly expanding restaurant group. Entrepreneur for Hire: Own your café’s operations with minimal supervision and full responsibility for success. Flexible Schedules: Enjoy a work-life balance with potential for summers oL and weekends free! Work Directly with the CEO: Get a front-row seat to the exciting growth of a fast-growing restaurant group and work closely with our CEO. Key Responsibilities: Operational Leadership: Lead the day-to-day operations of the café with a focus on creating an exceptional guest experience and maintaining top-notch quality in coLee, chai, and drinks. Oversee the preparation and presentation of beverages, ensuring consistency and excellence across all shifts. Drive key metrics: sales growth, profitability, guest satisfaction, and team engagement. Keep the café environment clean, safe, and welcoming for both customers and employees. Manage inventory and supplies to ensure the café has everything needed to deliver an outstanding product. Financial Management: Manage the budget, monitor sales targets, and keep labor and food costs under control. Implement creative sales strategies, promotions, and upselling techniques to drive revenue growth. Analyze financial reports and KPIs to track performance, address challenges, and seize opportunities for profitability. Focus on cost control without sacrifcing the quality or guest experience. Team Leadership & Development: Hire, train, and develop a motivated team who share your passion for tea, chai, coffee and excellent customer service. Foster a positive, collaborative, and people-first work culture. Provide coaching and feedback to elevate staff performance and help your team grow in their careers. Offer growth opportunities, including leadership development for top performers. Guest Experience & Brand Loyalty: Ensure a memorable and personalized experience for every guest, building loyalty and community. Address customer feedback proactively to resolve issues and exceed expectations. Engage with guests to build strong relationships and make the café a go-to destination. Leverage the café’s programs to drive brand loyalty and customer engagement. Compliance & Risk Management: Ensure all health, safety, and company policies are followed, especially related to food safety and beverage handling. Maintain a safe, clean, and organized workspace for both staL and customers. Regularly audit operations to stay compliant with regulations and uphold company standards. What We’re Looking For: Experience: At least 4 years of experience in cafe or coLee shop management (Starbucks or similar experience is a plus). Skills: o Passion for coffee, chai, and creating exceptional drinks. o Strong leadership, with the ability to motivate and manage a team. o Excellent communication and customer service skills. o Ability to multitask and thrive in a fast-paced environment. o Financial savvy, with experience managing budgets, sales, and costs. o A positive, professional demeanor and strong work ethic. Qualifications: o Experience making and serving coLee, chai, and other specialty beverages. o Proven leadership experience in a café or similar retail food and beverage operation. o ServeSafe certification (or equivalent) preferred. Join our team as we strive to create memorable experiences for our guests while promoting a supportive environment for our employees. If you possess the required skills and are ready to take on this exciting challenge, we encourage you to apply! We use eVerify to confirm U.S. Employment eligibility.
Salary : $28 - $31