What are the responsibilities and job description for the Service Lot Porter position at Dalton Hyundai National City?
Service Lot Porter
Company and Service Department Overview
Dalton Motors services Dalton Subaru National City, Dalton Hyundai National City and Dalton Toyota National City, and is located less than 20 minutes from most areas of San Diego. Founded in Guadalajara in 1945, Dalton Motors is a family owned and operated business with over 30 dealerships serving major manufacturers including Subaru, Toyota, and others. They are continuing the legacy of Frank Motors, an automotive and community presence since 1965. Dalton Motors has a large and well stocked parts department and a Service Development Center (SDC) dedicated to setting and reminding customers of their service appointments. We have extremely knowledgeable and experienced service advisors who are highly productive and use to working in a fast-paced, customer friendly environment. We have ongoing training for our staff, including technician and service advisor/consultant training from the manufacturer, new product on-line training, and job specific training by our in-house trainer. Our service and parts areas run very smoothly in large part due to our solid processes and trained, skilled staff, many of whom have been at the dealerships for twenty years or more.
Pay Range: $17.00-$21.00
Position Summary
The service porter is responsible for organizing the vehicles in the service area, assisting customers and supporting the service department’s daily operations. This role ensures that the vehicles are properly parked, serviced, and ready for customer pickup, contributing to an efficient workflow and positive customer experience.
Essential Duties and Responsibilities:
The essential functions include, but are not limited to the following:
- Responsible for preparing the customer's vehicles for entry into the service area
- Delivering the customer’s vehicle to the technicians
- Retrieving vehicles from service area for delivery and parking the customer’s vehicle in the customer pick-up area
- Ensuring that the customer’s vehicle is driven through the alignment/tread depth checker and a printout has been generated
- Maintaining a neat, clean, and safe service drive and shop area
- Safe and careful handling of customer and dealer owned vehicles
Supervisory Responsibilities
- None
Minimum Qualifications
- Valid driver’s license with a safe driving record.
- Able to work in a fast-paced environment and handle multiple priorities.
- Positive attitude, strong work ethic, and reliable attendance.
- Ability to lift up to 60 lbs and stand/walk for extended periods.
- Must be able to follow written and verbal directions
- Must be able to work well with others
- Must have some customer service experience
- Must be able to work a flexible schedule which may include weekends and holidays as scheduled.
- Professional personal appearance
- Ability to multi-task and prioritize effectively
- Possess the energy and drive to accomplish goals, meet deadlines, and find solutions
- Bilingual in English/Spanish a plus
Working Conditions
- Frequent exposure to outdoor weather conditions.
- Fast-paced environment with frequent movement of vehicles and customers.
Dalton Motors Benefits:
- Full Benefits 1st of the month after 60 days of employment including Health, Vision, & Dental Insurance
- 401k plan
- Paid vacation
- Paid manufacturer product training
- Employee Assistance Program
- Advancement opportunities
At Dalton Motors, we believe that a diverse workforce is a strength to be celebrated. We value the unique contributions that you can bring to our team in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.
Salary : $17 - $21