What are the responsibilities and job description for the Administrative Assistant position at Dalmatian Fire, Inc.?
About Us
We are a full service fire sprinkler contractor that offers layout, design, fabrication, and installation for nearly every type of wet and dry sprinkler system, as well as a full range of specialty systems. Additionally, we also design and install fire pumps, standpipes, and fire water storage tanks, and perform various types of fire-related inspections.
Job Summary
Dalmatian Fire is seeking an Administrative Assistant in the Indianapolis, IN office. In this position you will be responsible for a wide range of customer service and administrative duties with the Fire Protection Operations and Shared Services teams.
#dalfire #LI-TS #-Onsite
Essential Duties & Responsibilities
- Assist Operations and Shared Services personnel as needed
- Answer telephone, screen, and direct calls
- Provide information to callers or take and relay messages, as needed
- Use Job Track program
- Use AS400/Trueline program
- Follow the company endorsed business process and best practices for dispatch and make recommendations on dispatch system/process improvements
- Maintain document retention strategy for retaining hard and electronic copies of service acknowledgements, work orders, and inspection reports
- Work with Superintendents and Field Foreman with equipment placement and usage
- Assist with reviewing and approving invoices.
- Other duties as needed.
Qualifications
- Minimum 1 year of administrative experience
- Dispatching or scheduling experience with Technicians, Project Managers, Foreman, etc preferred
- Requires proficiency in computer usage above basic Microsoft Office & Windows Skills. Must be tech savvy
- Good understanding of Excel Spreadsheets and Creating of Tables.
- Experience with AS400 / Trueline accounting system a plus
- Must be able to retain training in an organized fashion to be successful
- Proven experience in multi-tasking and doing several difficult tasks at once – incoming calls, scheduling, internal personnel, emails, tracking down information, etc
- Must possess strong organizational skills
- Must be organized, self-motivated and a strong work ethic
- Professionalism in email and over the phone
- Must be able to maintain a confidential work ethic
- Work hours minimum of 7:00AM – 4:00PM (Monday – Friday)
- Regular and reliable attendance, including the ability to work extended hours and weekends as required
Equal Opportunity Employer
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/DisabledAffirmative Action Policy
Please review our Affirmative Action Policy.
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