What are the responsibilities and job description for the Student and Gift Specialist position at Dallas Theological Seminary?
The mission of Dallas Theological Seminary as a professional, graduate-level school is to glorify God by equipping godly servant-leaders for the proclamation of His Word and the building up of the body of Christ worldwide. For more information, read more about our mission here and also read or hear about our core values.
Job Summary:
The Student & Gift Specialist will have dual roles: Student responsibilities will be to assist the Student Account Manager with providing needed support to student on their student accounts, such as posting student payment, answering student questions, researching student accounts, etc. Gift responsibilities will be to ensure gifts are entered accurately and efficiently into the donor system and work closely with the Advancement, Dallas Seminary Foundation, and Business Office personnel as needed.
Duties/Responsibilities:
- Be available to greet visitors to the Business Office and answer phones when needed.
- Be proficient with the student system.
- Post student payments, student charges, respond to student emails and phone calls, etc. as assigned by the Student Account Manager. During peak seasons, there may be more student related tasks assigned.
- Maintain communication with the Student Account Manager to ensure all student’s needs are met, which includes a weekly meeting to go over outstanding items.
- Process gift batches and ensure they are accurately and efficiently recorded into the donor system. These gift batches will come from multiple sources such as remote capture deposit for check received directly in the office, ACH and Wire bank deposits, fundraising events, Dallas Seminary Foundation, stock, payroll gifts, etc. During peak seasons, there may be more gifts that require additional time.
- Work with Gift Analysis Special as well as Controller/Advancement to ensure the donor system coding is accurate between the donor system and the general ledger
- Become proficient in the donor system to be able to research donor information for gift entry and for Advancement team or others that may need additional information.
- Work with Advancement and Business Office personnel to ensure the proper accounting rules are followed and donor stipulations are met.
- Oversee the estate tracking worksheet, updating information and following up as needed.
Qualifications
- Excellent interpersonal and customer service skills – in person and on telephone.
- Excellent organizational skills and high level of attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Strong computer skills and ability to pick up new technology quickly.
- Ability to function well in a high-paced and at times stressful environment.
Education and Experience:
- High school diploma required.
- Associates degree in Accounting or 1-2 years equivalent accounting experience, preferred but not required.
Physical Requirements:
- Ability to sit for prolonged time and work on a computer.