Health Care Concierge (TEMPORARY)

Health Care Concierge

Dallas Retirement Village | Dallas, OR

Full Time, TEMPORARY: 9:30 AM - 5:00 PM

We're looking for compassionate, organized team members who enjoy combining resident care with customer service and administrative support.

At Dallas Retirement Village, our Health Care Concierge play a unique role in helping residents navigate appointments, transportation and admissions. This position combines coordination and communication responsibilities to ensure residents receive exceptional support and a welcoming experience throughout their stay with administrative office support duties.

If you're a caring professional who enjoys helping others and building meaningful relationships, we'd love to hear from you.

Benefits

• Medical, Dental, Vision Insurance and Flexible Spending Accounts
• Every Day Pay!
• 403(b) with company match
• PTO 6 paid holidays
• Daily Pay options available
• Tuition reimbursement & scholarship programs
• Life and disability insurance
• Day Care
• Supportive team environment with growth opportunities
  
  

Qualifications

What You'll Do

Health Care Concierges provide assistance with medical records office duties, coordinating appointments, transportation, and admission-related support services.

Responsibilities Include

• Schedule resident appointments and coordinate transportation arrangements
• Assist Medical Records Director as needed
• Complete admission-related tasks, including room orientation and resident inventories
• Maintain accurate records and resident confidentiality
• Collaborate with nursing staff, department leaders, residents, families, and community providers
• Support a positive, resident-centered environment focused on dignity and service
  
  

What You Bring

• Proficiency with Microsoft Office applications
• Ability to understand, follow instructions, and communicate effectively in English
• Strong customer service and interpersonal communication skills
• Ability to document information accurately and maintain confidentiality
• Ability to work independently and as part of a team
• Compassionate, dependable, and resident-focused approach
• Strong organizational and multitasking abilities
  
  

Who This Is For

This role is a great fit for someone who:

• Enjoys working closely with seniors
• Has strong customer service and communication skills
• Is highly organized and detail-oriented
• Wants to make a positive impact on the resident experience
  
  

You're not just completing paperwork—you're helping residents navigate appointments, transitions, and daily needs while creating a welcoming and supportive experience. If you're compassionate, organized, and service-oriented, we'd love to connect with you.