What are the responsibilities and job description for the Telecommunicator (235 days) position at Dallas Independent School District?
Description
- Answers emergency and non-emergency calls for service. Receives and records information, and requests for police / security services in a computerized database
- Dispatches field personnel according to need and priority of the service request
- Transmits and receives radio calls from field units via two-way radio. The ability to speak concisely and distinctly
- Coordinate and maintain effective communications between field units and neighboring law enforcement agencies
- Uses a computer-aided dispatch system to enter, research and retrieve information
- Monitor closed-circuit television, security, fire, and alarm systems
- React calmly, quickly, and decisively in emergencies to obtain, summarize and relay information both orally and in written form
- Must be able to follow oral and written instructions
- Demonstrate the ability to handle multiple tasks, working under stressful conditions. Activation of emergency procedures for evacuations or similar emergencies
- Operation of specialized communication networking computer terminal to access confidential and restricted law enforcement information
- Compile information from different sources to develop a daily briefing or a log that provides information to assist in the daily operations of the agency
- Run queries through Regional, State, and National Crime Information databases as requested by the district police personnel
- Notify outside emergency personnel of weather-related emergencies
- Enter information in the Automated Records Management System (ARMS) computer database
- Maintains confidentiality of information contained in source documents
- Performs all other tasks and duties as assigned
Qualifications
