What are the responsibilities and job description for the Dental Receptionist / Front Desk position at Dallas Family Dental?
Dental Front Desk Receptionist
Dallas Family Dental — Dallas, Oregon
Dallas Family Dental is seeking a friendly, organized, and dependable Dental Front Desk Receptionist to join our team. This position is ideal for someone who enjoys helping patients, works well in a busy environment, and communicates professionally with patients and coworkers.
Responsibilities
- Welcome patients and provide a positive check-in and checkout experience
- Answer telephone calls, respond to messages, and assist with patient questions
- Schedule appointments efficiently to maintain a productive daily schedule
- Confirm appointments and help fill openings or cancellations
- Verify dental insurance benefits and explain estimated patient portions
- Collect copayments, balances, and other amounts due
- Present treatment plans and help patients schedule recommended care
- Maintain accurate patient information and documentation
- Coordinate referrals and request records when needed
- Communicate closely with dentists, hygienists, assistants, and office leadership
Qualifications
- Previous dental front desk experience is preferred
- Experience with Open Dental is helpful but not required
- Strong customer-service and communication skills
- Comfortable discussing treatment costs and collecting payments
- Organized, dependable, and attentive to detail
- Able to manage multiple responsibilities in a fast-paced office
- Professional, positive, and team-oriented
- Knowledge of dental terminology and insurance is preferred
Schedule: Full-time
Location: Dallas, Oregon
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Ability to Relocate:
- Dallas, OR 97338: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $30