Receptionist

This position is responsible for welcoming visitors to the Dallas County Administrative building and assisting members of the public in finding the departments, offices, services, and/or programs they are seeking. 

• Greet visitors and welcome them to the Dallas County Administration Building.
• Answer and route telephone calls, and assist walk-in visitors by directing or guiding visitors to their desired destination within the county building.
• Provide visitors with information and answer questions about the county building, including its departments, services, and hours of operation.
• Act in a friendly and professional manner when interacting with the public and co-workers.
• Open, sort, date-stamp and distribute mail and packages to the Treasurer's Office.
• Sort, organize and distribute mail to the appropriate department.
• Maintain a clean and orderly appearance of the reception area.
• Perform general clerical duties such as photocopying, filing, faxing, typing and completing forms.
• Act as the back-up to the Board of Supervisors Administrative Coordinator as needed.
• Work closely with the Dallas County Security team.
• Provide clerical and administrative assistance to other departments in the Administrative Building as needed.
• Perform other duties as assigned.

EDUCATION/EXPERIENCE

• High school Diploma or equivalent.
• One to two years office experience.

KNOWLEDGE/SKILLS/ABILITIES

• Knowledge of modern office practices and procedures.
• Knowledge of county and departmental policies and procedures.
• Knowledge of computers and job-related software programs. 
• Ability to identify when a visitor may need assistance and read, interpret, explain and apply basic communications and customer service skills.
• Ability to complete clerical tasks while remaining attentive to visitors entering the building.
• Skill in prioritizing and organizing work.
• Skill in effective telephone and direct customer service to internal and external customers.
• Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.
• Skill in oral and written communication.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, walking, bending, crouching, or stooping. The employee occasionally lifts light and heavy objects. 
• The work is typically performed in an office.

The above statements are intended to describe the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job.
 
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Salary : $24 - $26