Sales Manager

Position: Sales Manager

FLSA: Exempt

Department: Sales

Direct Report: Vice President of Sales

ABOUT Visit Dallas

Visit Dallas is an independent, not-for-profit organization comprised of professionals serving as the sales and marketing arm for Dallas. Our mission is to promote Dallas as the ideal business and leisure destination to the regional, national, and international marketplace, and to favorably impact the Dallas economy through conventions and tourism.

Our efforts have significantly increased awareness of Dallas locally, nationally, and internationally, and have resulted in Dallas being recognized as one of the top convention destinations in the nation and the number one visitor destination in the state of Texas.

SCOPE

This position will assist in implementing the Visit Dallas strategic plan by meeting and exceeding the goals set by the Vice President of Sales. The primary responsibility of this position is to efficiently process, follow-up and service meeting and group business from the assigned market. Performance is measured objectively by clearly defined indicators including definite and tentative bookings, lead development, account management activities, communication, customer relationships, and partner management. The candidate will be responsible for initiating frequent contact with clients who control the placement of their various meetings, conventions, conferences and trade shows.  

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS: (individual duties, assignments, and responsibilities required of the position)

1. Understanding and general knowledge of Dallas as a meeting destination to include but not limited to conventions, hotels, venues, and restaurants, as well as direct competitors.
2. This position will manage their accounts by checking the various lead sources daily 
3. Responsible for generating and managing leads through various channels such as trade shows, sales calls, FAM’s, etc. and converting them into bookings.
4. Analyze market trends, identify target accounts; create and implement effective sales strategies to achieve desired outcomes.
5. Attend and participate in sales meetings, training programs and other required meetings
6. Management and organization of CRM records (i.e. traces, notes, accounts, leads, profiles) contact lists, individual calendar and conform to all sales administration practices and policies.
7. The position will be responsible for organizing and executing FAMs and events for all assigned customers.
8. This position will require travel to represent Visit Dallas at all appropriate industry organizations events/meetings and attend other national industry meetings/events/tradeshows as determined by leadership.
9. Plays an important role in their assigned market/territory related organizations and events by maintaining a high degree of visibility and professionalism in all customer contacts.
10. Establish and maintain relationships with key stakeholders externally and internally (such as clients, 3^rd parties, local partners, etc.)
11. Understand set competition and changing industry trends that affect our business.
12. Coordinate and attend site inspections and/or presentations for clients specifically tailored to the needs of each organization allowing key decision makers to experience those features and benefits of Visit Dallas that will provide the most significant impact on the decision process
13. Use of personal vehicle for Visit Dallas business as needed for site visits, meetings, airport transfers, delivery of client gifts, etc. Vehicle should be in working condition, well-kept, and have 4 doors
14. Service definite groups and provide exceptional customer services to clients to include but not limited to submit member referrals based upon clients’ needs as well as other services (customized map, web page, PR requests)
15. Undertake special projects as assigned by leadership
16. Effectively manage individual budget and report all expenses in a timely and accurate manner within Visit Dallas policies

EDUCATION AND/OR EXPERIENCE: (special training, certifications, college degree, etc.)

• College degree preferred or equivalent hospitality industry experience 
• Minimum of five years of sales/services experience in the hospitality field

KNOWLEDGE, SKILLS AND ABILITIES (technical, communication, interpersonal, etc.)

• Strong sales acumen
• Prospecting and new client development 
• Strong verbal and written communication skills
• Problem solving 
• Attention to detail 
• High degree of computer knowledge, general office skills, time management skills and accounting.
• Adherence to policies and procedures of Visit Dallas

WORK ENVIRONMENT: (overtime, travel, physical demands, and conditions)

The above information in this job description has been designed to indicate the general nature and level of work performance by employees within this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employee assigned to this job.