Chief Nursing Officer

Mission: To improve the well-being of the people we serve by providing expert quality care, a comprehensive array of services, convenient and timely access, delivered with exceptional service and compassion.

Vision: Your future is our vision. Dallas Behavioral Healthcare Hospital will be the healthcare provider of choice for physicians and patients- delivering the healthcare, we expect for our family and ourselves.

Motto: Where Healing Begins and Caring Never Ends -- Each Patient, Each Family, Each and Every Time Job

Summary/Overview: The Chief Nursing Officer (CNO) will be a key member of the Senior Leadership Team and serves as the Psychiatric Nursing Executive who will integrate and coordinate a patient centric nursing strategy with a keen focus on patient care; ensuring that delivery of high-quality and cost-effective health care is consistent with the mission, vision, and values of Dallas Behavioral Healthcare Hospital (DBH) and in accordance with government regulation, licensing and accreditation requirements; and ensures nursing services are provided in accordance with safe, acceptable standards of nursing practice.

Essential Duties:

1. Sets the vision, and establishes and maintains the quality nursing practice throughout all DBH settings in accordance with the Texas Nursing Practice Act, providing administrative and clinical oversight of nursing operations;

2. Directs all nursing staff and clinical nursing operations at the facility; coordinates, plans, and manages nursing activities; formulates nursing program goals and objectives; manages nursing positions; evaluates staff; assists in the management of the nursing budget; and maintains contacts with individuals both within and outside of the department who might impact program activities;

3. Develops and ensures effective services and tools services to support nursing operations including staffing/scheduling models, policies and procedures, leadership, reporting and monitoring on labor productivity, nurse recruitment and retention, performance management systems, professional development, and bed-side care-support tools;

4. Assumes responsibility for the strategic and operational collaboration with medical staff, administration, quality department and department leaders to identify, analyze, and trend quality issues related to overall patient care and collaborates to identify and implement successful solutions;

5. Builds strong, collaborative partnerships between functional areas, including but not limited to HR, Quality, Compliance, IT and Finance to deliver strong operational performance and establishes credibility and trust throughout the hospital. Serve as the liaison between various departments, the nursing staff, and the Executive Leadership team regarding nursing practice issues, needs, and plans;

6. Collaborate with partners at outside organizations, physicians, and leadership while serving as the voice and representative of the nursing department in order to advocate for the nursing line without sacrificing other areas of service;

Behavior Expectations for All DBH Employees:

1. Mission and Commitment: Committed to DBH mission and vision. Is respectful of all levels of the organization. Inclusive of diverse ideas, backgrounds, cultures

2. Acts with integrity: Builds relationships on trust and respect. Holds self and others accountable; admits mistakes and learns from them.

3. Customer/Patient Focus: Makes customers/patients and their needs a primary focus. Dedicated to meeting the expectations of internal and external customers/patients. Represents the organization in a positive and professional manner. Solicits feedback and uses it for improvement in service.

4. Teamwork: Actively participates as a team member to work toward completion of goals

5. Continuous Improvement: Participate effectively in process improvement changes. Originates action to improve existing conditions and processes. Uses appropriate methods to identify opportunities, implement solutions, and measure impact.

6. Collaboration /Communication: communicates and interacts appropriately with all personnel, is open to others’ ideas and opinions, supports the department’s/organization’s efforts, maintains confidentiality, is viewed by others as an example of professional, considerate behavior. Maintains flexibility to adapt to different methods of achieving work-related goals. Open to change.

7. Stewardship: Works efficiently, utilizes all resources in a cost-effective manner, adheres to organization’s policies and procedures, actively seeks ways to reduce cost and conserve resources to improve results. Demonstrates social responsibility.

8. Orientation: Assists with new employee orientation. Creates a receptive environment for new employees, making them welcome and assisting both informally and formally with new employee orientation.

9. Dress Code: Wears ID badge at all times. Follows DBH dress code policy.

10. Attendance: Maintains proper attendance- stays within attendance policy guidelines. Regular/reliable attendance is required. Demonstrates flexibility in scheduling.

11. Safety: Demonstrates safe work habits and knowledge of all related requirements and practices relative to job assignment. Completes incident reports according to policy for work-related illness or injury. Follows all established infection control practices. Assists in maintaining a safe environment at DBH. Knows emergency plans and participates in all emergency preparedness activities.

Education:

Minimum: Graduate of a NLNAC or CCNE accredited nursing program (bachelor level). A Masters in Nursing or Masters degree in a healthcare related field.

Preferred: Doctorate of Nursing Practice.

License:
Required: State of Texas Registered Nurse (or compact state as required by the Texas Board of Nursing)

Certification:

Required: CPR (current), Handle with Care (to be obtained within 30 days of hire).

Preferred: BLS, ACLS, CPI

Work Experience:

Core Subject Matter: 5 to 10 years as a registered nurse required. 3 to 5 years as a registered nursing in an acute psychiatric patient care setting preferred

Leadership: 3 to 5 years at the Director level or above.

Safety Sensitive Position:

This is a safety sensitive position. A safety sensitive positions refers to any job that is directly related to patient care or jobs DBH believes in good faith could affect the safety or health of the employee performing the task, or others.

Other:

Must be at least 21 years of age. Must pass a background and medical clearance before starting date (to include: criminal check, financial check, TB screening and general medical physical).

If position does not report to the Chief Nursing Officer (CNO), the position will be clinically supervised by the CNO who oversee the various types of specialized patient care and services provided by that facility.