What are the responsibilities and job description for the Receptionist position at Dallam Hartley Counties Hospital District?
Essential Duties and Responsibilities
- Document all patient contact.
- Call Junior Administrative Assistant by 7:00 a.m. if unable to report to work.
- Maintain records of clinic charges, revenue and expenses, reporting them daily to the billing area of the clinic.
- Process check requests to pay all bills in a timely fashion, including payroll.
- Maintain communication with medical staff and clinic director.
- Greet and register patients as they enter the clinic.
- Answer telephones, make appointments, and route other calls, documenting all messages.
- Assemble an accurate and complete medical chart for new patients and update charts of established patients; ensure all necessary information is included in the chart.
- Gain copies of insurance cards, drivers’ licenses, etc.
- Get signatures of consent for treatment, insurance, HIPAA.
- Pull and re-file medical charts as needed; copy and mail any records requested.
- Maintain area and equipment; make copies of forms as needed.
- Miscellaneous office duties, including filing and copying.
- Collect in-office and credit card payments; provide receipts.
- Enter patient information and financial transactions in billing and reports.
- Balance daily transactions and prepare superbills and money for the billing department.
- Keep the lobby and reception area neat and orderly.
- Any other duties as needed.
Other Significant Requirements:
- Maintains confidentiality while working with confidential matters on a daily basis.
- Presents strong public relations skills.
- Maintain a courteous, mature, and friendly disposition at all times.
- Keeps abreast of changes in policies and laws regarding billing.
- Follows safety guidelines and policies for DHCHD.
- Any other assignments as assigned by clinic director