Operations Manager

The Role

This is a dual-scope operations role covering both the warehouse and our delivery/logistics function. On the warehouse side, you'll own inventory accuracy, order fulfillment speed, and staff supervision, all running through Epicor's warehouse management system (WMS) — from receiving to pick, pack, and ship. On the logistics side, you'll own our fleet of delivery trucks: scheduling, routing, driver management, vehicle maintenance, and on-time delivery performance. This role requires someone who can manage teams through a system-driven, process-heavy environment, even if they haven't used Epicor specifically before.

What You'll Do

Warehouse

• Oversee daily warehouse operations: receiving, put-away, picking, packing, and shipping
• Manage inventory accuracy and cycle counts within our Epicor WMS
• Supervise, schedule, and develop warehouse staff (forklift operators, pickers, receiving clerks)
• Troubleshoot order and inventory discrepancies and resolve them through the WMS
• Set and track KPIs for fulfillment speed, order accuracy, and inventory shrinkage
• Enforce safety protocols and maintain a clean, OSHA-compliant warehouse

Logistics & Fleet

• Manage and schedule our fleet of delivery trucks and drivers
• Plan and coordinate delivery routes for on-time, cost-efficient service
• Oversee vehicle maintenance schedules, registrations, and driver safety/compliance (DOT hours-of-service, inspections)
• Coordinate load planning and dispatch so trucks leave fully and on schedule
• Handle delivery escalations (delays, damaged freight, customer complaints) and resolve them quickly

Across Both

• Coordinate with purchasing, sales, and Mangement to keep product and deliveries flowing smoothly
• Own onboarding and training for new hires on our systems and procedures
• Hire, supervise, and develop both warehouse and driver staff

What We're Looking For

• 3 years of experience managing warehouse, distribution, or logistics operations (building materials, lumber, or industrial distribution a plus, but not required)
• Experience managing a delivery fleet and drivers — including scheduling, routing, and vehicle maintenance oversight
• Proven experience supervising a team of 10 staff across multiple functions (warehouse and drivers)
• Strong comfort working inside a warehouse/inventory management software system — direct Epicor experience is a plus, but not required. We're most interested in your ability to quickly learn and master a new system.
• Familiarity with DOT and basic fleet maintenance scheduling is a plus
• Strong organizational skills and attention to detail — inventory accuracy is critical to this role
• Solid understanding of receiving, picking, and shipping workflows
• Ability to read and act on data (inventory reports, delivery/route reports, KPI dashboards)
• Physical ability to be on the warehouse floor and out on the dock daily

Compensation & Benefits

• Base salary: $85,000 and up, depending on experience
• Benefits include: Paid time off and holidays, health, dental, vision, supplemental benefits, company sponsored life insurance, long-term disability, eligible for 401K match first day of employment, company 401K match.

Dakota Premium Hardwoods, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. 

Salary : $85,000