What are the responsibilities and job description for the Office Assistant/ Customer Service position at Dakota Hardwoods?
Office Assistant / Customer Service
Department: Office
Location: Dallas Branch
Type: Full-Time/ Hourly/ Non-Exempt/ Non-Supervisory
Reports to: Office Manager
Dakota Premium Hardwoods, LLC specializes in the distribution of hardwood, lumber, laminate, moulding, cabinetry hardware products and more and is seeking a dual role Office Assistant and Customer Service Representative.
Position Summary:
Responsible for performing a variety of administrative, office, customer service and clerical functions. The ideal candidate will have solid computer skills, a friendly disposition toward customers and fellow workers, with a positive can-do team-work oriented attitude.
Essential Duties and Responsibilities:
- Provides administrative assistance to the Office Manager and other company officers as required or as requested -including word processing, transcription, information research, filing, taking and directing telephone calls and messages.
- Maintain data bases (e.g., customer, vendor) and assists with mailings, phone reception, filing, and performing a variety of administrative office tasks.
- Assist with customer walk-ins and inquiries, process payments, end of day settling, etc.
- Performs other administrative or office duties or projects as required and/or as assigned.
Position Requirements:
Education:
- High School diploma or equivalent required.
Skills/ Experience:
- Experience in a Construction related business or Cabinet Shop environment is helpful: but, not required.
- Good communication and interpersonal skills.
- Experience with customer service, executing transactions is required.
- Familiarity with accounting and such corresponding applications.
- Computer knowledge- Outlook, Word, Excel, etc.
- Adherence to the Employee Handbook and all Dakota policies and procedures.
- Bilingual a plus
Hours: Monday-Friday
Benefits after 30 days:
- Paid vacation and holidays
- Medical
- Dental
- Vision
- Supplemental benefits
- Company paid life insurance
- Long-term disability
- Eligible for 401k first day of employment
Dakota Premium Hardwoods, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
UKG: #LI-MH2