Compliance Analyst

Job Description – Compliance Analyst

Organization: Dakota Economic Development Corporation (DEDC)
Reports To: Director of Compliance
Location: Hybrid/Remote as applicable
FLSA Status: Non-Exempt

Position Summary

The Compliance Analyst supports the Director of Compliance by conducting data analysis, operational reviews, and testing activities that ensure DEDC’s lending and enterprise operations adhere to Tribal, applicable federal, and internal regulatory standards. This position is critical in maintaining enterprise transparency, protecting consumer data, and upholding DEDC’s commitment to fair and compliant lending practices under Tribal sovereignty.

The Compliance Analyst serves as an investigative and monitoring function within the compliance department, responsible for data collection, consumer complaint management, credit dispute resolution, and case handling related to bankruptcy filings and deceased consumer accounts. This role is integral to maintaining DEDC’s high standards of regulatory accountability, risk control, and ethical governance.

Key Responsibilities

1.) Data Collection & Compliance Reporting

• Compile, analyze, and validate compliance-related data to support audits, risk assessments, and management reporting.
• Maintain data integrity in internal systems and ensure accurate documentation of compliance activities.
• Develop standard compliance dashboards, track key control indicators, and prepare reports for the Director of Compliance.

2.) Operational Reviews & Testing Support

• Conduct periodic operational reviews and control testing to ensure process adherence with DEDC’s policies and SOPs.
• Support internal audits and assist in remediation of identified issues or control deficiencies.
• Provide testing support for lending operations, data handling, and consumer communication processes.

3.) Consumer Complaint & Dispute Management

• Manage intake, assessment, and response to all consumer complaints in accordance with policy and regulatory requirements.
• Coordinate investigation and documentation of complaints, ensuring timely resolution and proper escalation when necessary.
• Support research and tracking of trends in consumer feedback to identify systemic issues and recommend corrective measures.

4.) Credit Disputes, Bankruptcies & Deceased Accounts

• Process and document all incoming credit disputes and ensure timely responses in accordance with FCRA and other governing regulations.
• Review and coordinate DEDC’s responses to bankruptcy filings, following appropriate verification and account handling procedures.
• Manage account closure and verification procedures for deceased consumers upon receipt of valid death certificates, ensuring accuracy and compliance.

5.) Compliance Coordination & Continuous Improvement

• Assist in maintaining compliance registers, logs, and policy documentation.
• Collaborate with operational teams to improve process integrity and compliance tracking.
• Participate in compliance training initiatives and support departmental projects aimed at strengthening compliance culture within DEDC.

Qualifications

• Bachelor’s degree in Business, Finance, Law, or a related field (or equivalent work experience).
• 3 years of experience in compliance, consumer lending, or financial operations preferred.
• Familiarity with consumer protection laws and regulations including TILA, ECOA, FCRA, GLBA, and FDCPA.
• Strong analytical and data management skills, with proficiency in Microsoft Excel, Word, and reporting systems.
• Excellent written and verbal communication skills, with the ability to handle complex information clearly and professionally.
• Detail-oriented, reliable, and able to handle sensitive information with discretion.
• Demonstrated ability to manage multiple tasks under tight deadlines with a commitment to quality and accuracy.

Core Competencies

• Regulatory Data Analysis & Reporting
• Consumer Complaint & Dispute Management
• Operational Review & Control Testing
• Risk Identification & Mitigation Support
• Documentation & Record Management
• Communication & Confidentiality
• Attention to Detail & Accountability
• Collaboration & Interdepartmental Coordination
• Tribal Governance & Compliance Awareness

Work Environment & Travel

• Hybrid or remote work model depending on location.
• Occasional travel may be required for training or compliance-related meetings.

Salary

Salary is commensurate with experience, and offers will be competitive based on qualifications and industry standards, with comprehensive benefits including:

• Health, dental, and vision insurance.
• 401(k) retirement plan.
• Retirement savings options.

Tribal Preference Policy

In accordance with DEDC policy, Tribal Preference applies to this position:

Preference applies to hiring, promotion, training, and layoffs if candidates meet minimum qualifications. Among equally qualified candidates, the most suitable in the preference category will be selected.