What are the responsibilities and job description for the Senior IT Manager position at Dakkota Integrated Systems?
Key Areas of Responsibility (Answerable for the following end results)
- Develops and establishes policies and objectives consistent with those of the organization to ensure efficient operation of individual departments.
- Develop and Oversee implementation of Cyber Security and Disaster Recovery policies and procedures.
- Develop annual business continuity plan ensuring redundant capacity for off catastrophic variables.
- Manage corporate systems infrastructure operations, in tandem with Corporate Purchasing governance, which includes vendor selection, installation and configuration of new servers/systems, ensuring backup and recovery strategies, and purchasing hardware and software.
- Consults and coordinates with company officials on matters of policy, interdivisional interaction, and capital improvement issues related to Information Technology.
- Collaborates with departments and administration to establish goals and priorities for technology solutions to meet company needs.
- Develops departmental budget, plans, and recommendations for technology development and deployment at the company.
- Oversee IT aspect of any audits (IATF, ISO, SOC, Customer’s IT Risk/DR Assessments, Emotiv’s 3rd Party IT Security Assessment/PEN Test, etc)
- Submits IT costs for new business opportunities.
- Utilizes a servant leadership model while managing colleagues in the department while working to ensure personal development.
- Create an open environment for opinion and diversity of thought to cultivate the best possible solutions to opportunities presented by the business.
- Manages departmental operations, equipment, and colleagues through day to day activities.
- Manages IT equipment warranty plans.
- Manages the accounts and service contracts for all leased equipment.
- Manages wireless telecommunications accounts.
- Manages software licensing contracts and accounts.
- Maintains backups to disk and cloud.
- Manages VMWare environment.
- Manages IT Networking (WAN, LAN, Internet, switches, WAPs, and Firewalls).
- Evaluates new and innovative technologies to determine how these can benefit the organization.
- Recommends and participates in the development of company policies and procedures; may serve on company planning and policy-making committees.
- Maintains a broad knowledge of state-of-the-art technology, equipment, and/or systems.
- Provides 2nd level support for all I.T. and telecommunications issues with corporate staff. Provides 3rd level support for all I.T. and telecommunications issues with plant staff.
- Conducts growth analysis and capacity planning and develops capital and operating budget recommendations.
- Documents all activities as required.
- Adhere to all company guidelines for Emergency Evacuation to ensure employee safety.
- Any additional responsibility deemed necessary by management.
- Advise Executive IT Director and top management of those situations that may pose a significant risk to the program, product assurance, facilities, and employee safety or customer satisfaction results.
- Initiate actions to prevent the occurrence of any nonconformance relating to product, process & systems.
- Identify and record any problems relating to the product, process, or system.
- Initiate, recommend, or provide solutions through appropriate channels and verify implementation.
- Initiate project RFQ’s with supporting documentation to be signed.
- Recommend hardware, software, tools, or other items to be used to improve support or operation of company computers and telecommunication infrastructure.
- Monitor and enhance security systems.
- Perform any necessary actions to ensure validity, security, and integrity of company owned computer systems and data.
- College Degree in Computer Science, Management Information Systems, or equivalent combination of education and experience.
- Minimum 5 years “hands–on” IT experience.
- Minimum 3 years management experience.
- Experience supporting and using Trans4m and/or Plex ERP.
- Experience with networking.
- Experience with Microsoft SQL Server.
- Experience supporting virtualization platforms, specifically VMware vSphere.
- Experience supporting Linux operating systems, specifically ESX/ESXi server.
- Experience supporting SAN and enterprise hardware.
- Experience with Microsoft Windows Server OS, Active Directory, and Group Policy.
- Able to maintain confidential information.
- Dakkota Orientation
- Safety Training
- Environmental Mission Statement
- Evacuation Route
- Significant Aspects Overview
- Dakkota Vision and Culture
- Departmental Training
- Process 17 – Information Technology
- Company Training
- BOS Overview
- Information Technology
- Outlook
- Trans4M Overview
- Purchase Requisitions
- Quality Mission Statement
- Expense Reporting
- Travel Management System
- Normal amount of sitting and standing, average mobility to move around an office and plant environment, able to conduct normal amount of work on a computer.
- None
- Up to 75% travel may be required*
- NOTE: During launch or extraordinary situations may be required to travel more
