What are the responsibilities and job description for the Lead AV Service Technician position at Daisy - SW Minneapolis?
About Daisy
At Daisy, we're pioneering the future of smart spaces—making homes and businesses more connected, comfortable, and enjoyable through technology. As the first national smart space installation and services company, we're bringing best-in-class technology solutions to the Minneapolis area.
From networking and Wi-Fi to audio, video, lighting, shading, security, and home automation, we design, install, and support technology that just works.
Why You'll Love This Role
Daisy is a national company with strong centralized technical and commercial support. Our technicians have access to a dedicated technical support team, ongoing training, equipment documentation, and established relationships with leading manufacturers.
This is a founding Lead Technician role for our Minneapolis location. You'll work directly with the local owner to help launch and grow the business. You'll lead installations, manage projects in the field, help establish installation standards, and play a key role in building our Minnesota team.
If you're looking for more responsibility than just installation work, this is an opportunity to help build something from the ground up.
What You'll Be Doing
- Install, configure, and service integrated AV, lighting, shades, networking, cameras, and home automation systems
- Interact professionally with customers, trade partners, and contractors
- Install and terminate low-voltage cabling, panels, and junction boxes
- Troubleshoot audio, video, networking, and control systems
- Interpret project blueprints and system schematics to execute installations accurately
- Ensure clean, code-compliant, and high-performance installations
- Coordinate projects from installation through completion and communicate progress with customers and the Daisy team
- Serve as the on-site point of contact for clients, builders, designers, and trade partners
- Help establish installation standards and best practices for the Minneapolis branch
- Maintain a clean company vehicle, tools, and equipment
- Mentor and lead future technicians as our team grows
- Deliver service that meets Daisy's standards for quality, reliability, and professionalism
What You Bring to the Team
- High school diploma or equivalent
- 5–7 years of AV, networking, low-voltage, or technology integration experience
- Experience in several of the following: lighting, shading, networking/Wi-Fi, indoor and outdoor audio/video, home theaters, security, surveillance, and smart home automation
- Experience with Control4, Crestron, or similar smart home automation platforms preferred
- Industry certifications (CEDIA, AVIXA, manufacturer certifications, etc.) preferred
- Minnesota Power Limited Technician (PLT) license preferred. If you don't currently have your PLT, you must be willing to obtain it. Daisy will provide paid study time, pay for the exam, and support you through the licensing process.
- Positive attitude, strong customer service skills, and a professional work ethic
- Strong leadership and communication skills with the ability to lead projects and mentor others
- Excellent judgment and problem-solving skills
- Must pass a drug screen and background check
- Valid Minnesota driver's license with a clean driving record
- Able to lift up to 50 pounds and work in a variety of physical environments
What We Offer
- Competitive compensation
- Paid training and professional development
- Paid PLT licensing support for qualified candidates
- Career growth opportunities within a growing national company
- The opportunity to help build Daisy's Minneapolis location from the ground up
Our Mission and Culture
Mission: Enhance the human experience through smart spaces.
Vision: Become the most beloved brand in technology services.
Our core values guide everything we do:
- Delight: Deliver magical client experiences
- Accountability: Own your work with transparency and integrity
- Innovation: Embrace creativity to solve challenges
- Service: Put clients, teammates, and partners first
- You: Celebrate diverse backgrounds and perspectives
Salary : $25 - $35