What are the responsibilities and job description for the DaisyCare Technician position at Daisy Orlando?
Benefits
Daisy is a national leader in smart space installation and services, dedicated to simplifying smart home and office technology. Our mission is to resolve technology challenges effectively, enhancing our clients' daily lives through innovative and personalized solutions.
Position Summary
As a DaisyCare Technician, you will be the primary point of contact for clients, ensuring their smart space systems operate seamlessly. Your role encompasses performing maintenance, troubleshooting issues, providing consultancy, and coordinating with internal teams to deliver exceptional service.
Key Responsibilities
Join the Team that's Simplifying Smart Technology
Daisy is the first national brand to help people easily use and enjoy technology, fostering a sense of security, comfort, and happiness in their spaces. As we expand across the country, we’re looking for passionate, driven, and innovative team members eager to contribute to our mission. While we have various open opportunities, we’re always welcoming new Technicians!
The Daisy Difference for Technicians
We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day. Whether you aspire to advance your technical mastery, expand your role to leadership, or even own a Daisy branch one day, we provide the training resources and support to help you get there.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Daisy is a national leader in smart space installation and services, dedicated to simplifying smart home and office technology. Our mission is to resolve technology challenges effectively, enhancing our clients' daily lives through innovative and personalized solutions.
Position Summary
As a DaisyCare Technician, you will be the primary point of contact for clients, ensuring their smart space systems operate seamlessly. Your role encompasses performing maintenance, troubleshooting issues, providing consultancy, and coordinating with internal teams to deliver exceptional service.
Key Responsibilities
- Client Engagement: Establish and maintain strong relationships with clients, providing guidance on optimizing, repairing, and upgrading their technology systems.
- Maintenance & Troubleshooting: Conduct assessments, testing, and maintenance of audio-visual, networking, control systems, and security gear.
- Service Coordination: Identify, quote, and coordinate necessary repairs or upgrades, ensuring timely resolution of client issues.
- Documentation: Accurately document all service activities, updates, and client interactions using CRM tools.
- Collaboration: Work closely with internal and external teams, including sales, service departments, and trade partners, to ensure cohesive service delivery.
- Administration: Maintain a book of clients, adding more when necessary, and meeting with leadership to discuss results, issues, and improvements.
- High school diploma or equivalent.
- 3–5 years of experience in AV/Networking/Technology Integration.
- Control4 Certification (preferred).
- Valid driver's license, clean driving record, and reliable transportation.
- Ability to lift as much as 50 pounds and work in various physical positions.
- Strong leadership, accountability, and interpersonal skills.
- Client-centric and innovative mindset when approaching client interactions.
- Commitment to continuous learning and adaptability to new technologies.
- Effective proactive problem-solving abilities.
- Competitive salary based on experience.
- Health insurance (Medical, Vision, Dental).
- 401(k) retirement plan.
- Paid vacation and sick leave.
- Opportunities for professional growth and industry certification.
- Involves traveling to job sites, working with tools, and interacting with clients.
- Daisy maintains a strict smoke, alcohol, and drug-free policy across all buildings, vehicles, job sites, and whenever representing the brand.
Join the Team that's Simplifying Smart Technology
Daisy is the first national brand to help people easily use and enjoy technology, fostering a sense of security, comfort, and happiness in their spaces. As we expand across the country, we’re looking for passionate, driven, and innovative team members eager to contribute to our mission. While we have various open opportunities, we’re always welcoming new Technicians!
The Daisy Difference for Technicians
We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day. Whether you aspire to advance your technical mastery, expand your role to leadership, or even own a Daisy branch one day, we provide the training resources and support to help you get there.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.
Salary : $35 - $45