What are the responsibilities and job description for the Shift Manager position at Dairy Queen?
Our Shift Managers are operating our restaurants on a day-to-day basis. You will help support the General Manager and Assistant Manager, ensuring that every shift operates smoothly. If that weren’t cool enough, you’ll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for more.
One of the best things about working at Dairy Queen is the variety. You can gain experience in all aspects of restaurant operations from customer service to food preparation and cash handling. In addition, you learn valuable life skills such as time management, multitasking, and the ability to perform under pressure. We're big on training and eager to see you expand your horizons as part of our team. This doesn't limit the things you may be asked to do.
Responsibilities:
- Managers will be primary support to the general manager.
- Managers ensure all aspects of the operation are running smoothly.
- This includes service, food safety, and cost controls during their shifts.
- Managers supervise a shift of up to 15 employees and comply with all labor laws.
Requirements:
- Minimum of 1 year in foodservice and a Serve Safe Certification is a plus (training may be provided to the right candidate to get certified)
- Applicants should have strong communication skills and the ability to manage multiple tasks
- Applicants should have experience with inventory, cost controls, and cash handling.
Benefits:
- Competitive starting wage
- Opportunities for growth and advancement
- Discounted meals!
Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant
