What are the responsibilities and job description for the Shift Leader position at Dairy Queen?
Shift Lead
Purpose of Job
Shift Leads execute all customer service operations, ensuring all prepared products meet the restaurant standards of quality and excellence. We are looking for an energetic person to join our team. If you enjoy making people smile, we want to talk with you!
Essential Functions Operations
- Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers.
- Be pleasant and alert to customer needs.
- Greet guests as they enter restaurant.
- Initiate and complete customer transactions quickly and accurately.
- Process customer transactions and maintain an accurate cash drawer throughout shift.
- Assemble and deliver order to customers quickly and efficiently.
- Keep entire work area clean and sanitary throughout shift.
- Prepare products quickly and accurately, while following all preparation, health and safety standards and guidelines when needed.
- Operate and maintain food/drink/treat related equipment and registers properly and safely.
- Complete assigned prep work for stocking and set up of work area.
- Stock and execute proper rotation of products.
- Assist with end of day cleaning.
- Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.
- Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks.
- Inform immediate supervisor promptly of all problems or unusual matters of significance.
- Perform other duties and responsibilities as requested by management staff or shift leaders.
Do not miss out on a great opportunity!
Health and Safety Standards
Ensure that proper hand washing, product rotation procedures, and temperature logging are visible and active behaviors. Role model and enforce safe food handling practices. Maintain a safe, secure, and healthy facility environment by following and enforcing sanitation standards and procedures, complying with health and legal regulations and maintaining security systems or routines. Understand how to react in the event of an emergency such as a workers compensation accident, a robbery, etc.
Must have ability to:
Perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Work in and out of different temperature ranges. Stand for long periods of time. Lift up to 50 pounds. Work around nuts and other allergens.
Job Types: Full-time, Part-time
Availability: Prefer open availability, nights and weekends.
Job Types: Full-time, Part-time
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
Work Location: In person
Salary : $17