Dairy Queen Assistant Manager

Job Overview

We are seeking a dynamic and proactive Assistant Manager to lead our team and oversee daily store operations. This role is vital in ensuring exceptional customer service, managing inventory, and fostering a positive team environment. The ideal candidate will demonstrate strong leadership skills, operational expertise, and a passion for management. As a Manager, you will be responsible for maintaining store performance, supervising staff, and implementing strategies to meet business goals.

Responsibilities

• Oversee daily store operations, including opening and closing procedures, cash handling, and POS system management.
• Manage inventory control, stock replenishment, merchandising, and pricing to optimize product presentation and availability.
• Conduct employee orientation, training & development sessions, and performance evaluations to build a skilled team.
• Handle recruiting efforts by interviewing candidates, managing onboarding processes, and ensuring proper staffing levels.
• Supervise cashiering activities, payroll processing, bookkeeping, and budget management to maintain operational efficiency.
• Implement sales management strategies, monitor retail math metrics, and ensure compliance with company policies and procedures.
• Report to General Manager

Skills

• Excellent communication skills in both managerial communication and phone etiquette to foster team collaboration and customer engagement.
• Proficiency in POS systems, inventory management software, and operational tools such as purchasing and cash handling systems.
• Demonstrated leadership in managing operations including shift management, merchandising and stock control
• Skilled in employee orientation, training & development initiatives to enhance team performance.
• Basic math skills essential for math calculations related to sales tracking, budgeting, and inventory valuation.
• Organizational skills necessary for managing multiple tasks efficiently while maintaining high standards of customer service.

Previous work experience in the food industry is preferred

Join us as a Manager to lead with energy, inspire your team, and drive success!

Pay: $16.00 - $19.00 per hour

Application Question(s):

• Do you have previous experience working in the food industry? If so, how many years?

Work Location: In person

Benefits:

Salary : $16 - $19