What are the responsibilities and job description for the Cake Decorator position at Dairy Queen | Marquette, MI?
We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer service. If you enjoy working in a fun, fast paced environment we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.
Job Functions:
- Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
- Bring to life fans’ imagination through the art of cake decorating
- Assemble and prepare soft serve and Blizzard cakes, including decorating with icing, gel, drawings, decorating kits, air brush, edible images, and letterings
- Enthusiastically greet and welcome fans to the Dairy Queen brand
- Strive to exceed fan expectations and deliver fan first service through timely and quality service
- Quickly and accurately prepare food products following restaurant, health, and safety standards
- Answer fan questions about product ingredients and preparation
- Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
- Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
- Create and maintain a positive, safe, clean, and inviting environment for fans and team members
- At all times exhibit a genuine passion for excellence
- Perform other duties as assigned by management
REQUIREMENTS
- Communicate positively with customers and co-workers constantly during shifts
- Competent and proficient with cake decorating tools
- Cake decorator’s certificate and/or previous cake decorating work
- Practice established food handling procedures and meet any local health regulations
- Exhibit good manners, proper personal hygiene, and promptness
- Be polite, work with a sense of urgency and professionalism
- Work calmly under pressure and during busy situations
- Comfortable standing for entire shift and able to lift 50 pounds
The Marquette Dairy Queen Grill & Chill has been serving up smiles in the Marquette community since 2015. As part of the Dairy Queen® system, our job is to provide our customers with a pleasant experience. To do this, we need to maintain quality, value, service, and cleanliness through your efforts as a store employee. Whether you are joining the Dairy Queen® system for a part-time job or desire a career in management, we are interested in you and your interest, skills and enthusiasm. The success of each Dairy Queen® store is the result of the attitudes, abilities, and cooperation of each and every store employee. We strive to help each and every employee who walks through our doors be successful. Join our team today!