Front Counter Crew Member

Job Summary

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans. For ambitious, career-minded applicants, there is plenty of opportunity for job and real career growth with advancement into operations and management based on individual goals and performance.

Job Functions:

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
• Enthusiastically greet and welcome fans to the Dairy Queen brand
• Assist fans with menu navigation and product ingredient questions
• Strive to exceed fan expectations and deliver fan first service through timely and quality service
• Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
• Prepare treat products following restaurant, health, and safety standards and procedures
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members
• At all times exhibit a genuine passion for excellence
• Perform other duties as assigned by management
• Increased compensation is available for individuals who excel and are willing to learn and and complete training to take on more responsibilities to assist management with certain aspects of operations

Skills

• Previous experience in quick service or fast-food restaurants is highly desirable.
• Familiarity with POS systems such as Aloha POS or Micros POS is a plus.
• Strong food handling skills along with knowledge of food safety and sanitation practices.
• Excellent time management skills to handle multiple tasks efficiently during busy hours.
• Good math skills for processing cash transactions accurately.
• Ability to work well under pressure in a fast-paced environment while maintaining a friendly attitude.
• Effective communication skills to engage with customers and team members professionally.

Join us as a Front Counter Crew Member where your energy, teamwork, and dedication will help create memorable experiences for our guests while growing your skills in the food industry!

Pay: $15.00 - $18.00 per hour

Benefits:

• Employee discount

Work Location: In person

Salary : $15 - $18