Demo

Dairy Management Support Spec 1

DAIRY ONE COOPERATIVE INC
Ithaca, NY Full Time
POSTED ON 12/25/2025
AVAILABLE BEFORE 2/25/2026

JOB SUMMARY 

 

The Dairy Management Support Specialist is a key member of a valuable team. This position supports, installs, and sells dairy farm management software to existing and prospective customers. 

 

Primary duties include supporting the integration between herd management software with other data sources such as milking, activity monitoring, and feeding systems.  Other responsibilities would include guiding customers and consultants on how best to use their software products.  This includes executing farm management strategies and evaluating current performance to identify areas of opportunity.   

 

Extensive training and mentoring will be provided to ensure success to support long-term growth. 

 

ESSENTIAL JOB FUNCTIONS 

 

Effort 

Duties 

50% 

Application support 

  • Respond to customer requests for technical support.  Support is provided via phone, text, email, and screen sharing applications. 

 

40% 

Product installation and service 

  • On site visit to install, train, and support herd management software. 

  • Participate in other marketing activities such as attending industry meetings. 

10% 

Professional Improvement 

  • Remain current on changes in supported software. 

  • Seek opportunities to build knowledge and expertise in related fields. 


REQUIRED QUALIFICATIONS 

  • BS in Animal Science or equivalent degree 

  • Previous experience working on a dairy farm 

  • Excellent verbal and interpersonal skills 

  • Strong organizational and time management skills 

  • Working knowledge of Microsoft Office suite 

  • Valid driver's license 

PREFERRED QUALIFICATIONS 

  • Experience breeding, treating/caring for animals, or managing staff who performed this function 

  • Experience using herd management software 

  • Sales experience  

WORKING CONDITIONS  

  • Office environment  

  • Farm/business office 

  • Feed alleys and cattle treatment areas in dairy barns 

MENTAL AND VISUAL DEMANDS 

  • Ability to use a computer and telephone several hours a day in an office environment 

PHYSICAL ACTIVITIES AND REQUIREMENTS 

  • Ability to sit, stand, kneel, and lift up to 30 pounds as needed 

 

EMPLOYER’S DISCLAIMER 

  1. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.  However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the company. 

  1. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.  Furthermore, the company reserves the right to add to or revise an employee's job duties at any time at its sole discretion. 

  1. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. 

Salary : $68,000 - $80,000

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