Operations Support Specialist

GENERAL PURPOSE:

Under the direction of management, provide ongoing support to members regarding DFA Financing products and services; prepare loan documents based on the instructions from loan officers and management; administer and monitor the leasing function for the purpose of preparing and maintaining standard documents; provide excellent customer service to farmer members by answering telephone inquiries or preparing documents in a timely manner; and work with insurance companies to verify coverage and ensure DFA Financing is listed on the coverage. Demonstrate an entrepreneurial attitude, be results driven, and work independently without intense management oversight.

JOB DUTIES AND RESPONSIBILITIES:

• Verify borrower/applicant information presented; verify existing loan balances, if any
• Verify that UCC search and credit report have been requested and reviewed by loan officer
• Perform complete review of loan information package submitted by loan officer; obtain clarification of any missing or incomplete information; confirm all necessary approvals received
• If borrower is an entity, request and review all entity organizational documents necessary to determine eligibility to borrow
• Accept customer loan and lease applications, prepare the lease documents and handle the closings, paying vendors, booking lease originations and terminations, but would not have approval authority
• Assist in the preparation of customized loan documents for each loan transaction
• Prepare and track Subordination Agreements and/or Intercreditor Agreements, if necessary
• Track satisfaction of loan terms as they pertain to UCC termination requirements
• Monitor, update, and track borrower insurance status to support ongoing compliance with loan, lease, and collateral requirements
• Review signed loan documents to ensure all are fully and correctly signed; verify signatures
• Prepare and file UCC financing statement documentation, if necessary
• Prepare amendments and supporting documents, revising loan terms, if necessary
• Perform administrative duties regarding office operation and other duties as assigned
• Provide backup support to other positions as needed to ensure continuity of operations
• Cross-train with the Loan Accounting position and provide backup support as needed to ensure continuity of operations
• Assist customer service representative in order to provide prompt service to our farmer members
• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

Travel:

5%-15% (1-3 times per year)

Qualifications:

EDUCATION AND EXPERIENCE:

• Associate's Degree or higher required
• 1 to 3 years of experience or knowledge of agricultural leasing or lending industry or related experience
• Knowledge of legal documentation preferred
• Certification and/or License – paralegal certification preferred; may be required during course of employment

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of and skill with Microsoft Office Suite and company computer systems
• Able to communicate clearly and effectively, both verbally and in writing
• Able to interact positively and work effectively with others (interpersonal skills)
• Able to work with accuracy and attention to detail
• Able to maintain confidentiality of information
• Able to balance multiple tasks
• Able to work independently and as part of a team
• Able to work under tight deadlines
• Able to travel independently in a timely fashion to attend various agricultural events and cooperative meetings
• Must be able to read, write and speak English

An Equal Opportunity Employer including Disabled/Veterans