What are the responsibilities and job description for the Business Support Specialist - Operations/Compliance position at Dairy Farmers of America, Inc.?
General Purpose
Under general supervision, perform a variety of business support activities for the location being supported, typically of an administrative nature. Duties may include preparing, editing, or distributing correspondence; tracking, filing, collecting, summarizing, or organizing information; performing data entry and processing of information; running or producing reports; assisting with basic accounting or bookkeeping activities, including route settlement; assisting with records retention; and completing special projects. Respond to the needs of internal and/or external customer requests or questions. Will provide backup support to other administrative positions. Assist with Various HR Duties and New Hire Orientation.
Job Duties and Responsibilities
- Assist department and/or office staff, performing any combination of clerical duties filing, sorting, receiving, classifying, reconciling and summarizing documents and information
- Schedule and organize onsite, off-site, or virtual meetings; prepare materials for meetings
- Assist or perform basic accounting or bookkeeping activities, including route settlement
- Track, file, collect, summarize, or organize information
- Maintain various records, spreadsheets, logs, etc.
- Use software applications and other standard office equipment for recording, storing, retrieving, and compiling information
- Compile and generate regular and special reports using established formats and procedures
- This role supports multiple functions within the operations.
- The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required
Qualifications:
Education and Experience
- High school diploma or equivalent
- 1 to 3 years’ office, administrative, or related experience
- Certification and/or License – may be required during course of employment
Knowledge, Skills, and Abilities
- Proficiency and skill with Microsoft Office Suite and company computer systems
- Prefer proficiency with Microsoft Copilot and/or other Ai tools
- Prefer knowledge/experience of DOT/FMCSA regulations
- Prefer knowledge/experience in Human Resources
- Able to work with accuracy and attention to detail
- Able to communicate clearly and effectively, both verbally and in writing
- Able to interact positively and work effectively with others (interpersonal skills)
- Able to anticipate and recommend needed changes
- Able to independently gather data, compile information, and prepare reports
- Able to take initiative in performing job and seek increased responsibilities
- Able to multi-task and problem solve
- Able to organize time, energy, and resources effectively to achieve goals (i.e., organizational skills)
- Able to perform tasks and duties without constant supervision
- Must be able to read, write and speak English
EEO/AA/Female/Minority/Disabled/Veteran