What are the responsibilities and job description for the Route Supervisor position at Daiohs First Choice?
Description
Description
At First Choice Coffee Services, we’re on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms.
We're currently seeking a Route Driver to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we’d love to hear from you.
Why Join Us?
Job Summary
The Route Supervisor is responsible for overseeing the daily work of Route Drivers. This position also serves as back up to Route Drivers and Warehouse Employees
Essential Duties/Responsibilities
Requirements
What You’ll Bring – The Person
Description
At First Choice Coffee Services, we’re on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms.
We're currently seeking a Route Driver to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we’d love to hear from you.
Why Join Us?
- Be part of a trusted, established company
- Enjoy a supportive, team-oriented work culture
- Take pride in helping businesses stay fueled and focused
Job Summary
The Route Supervisor is responsible for overseeing the daily work of Route Drivers. This position also serves as back up to Route Drivers and Warehouse Employees
Essential Duties/Responsibilities
- Ensure all Route Drivers are loaded and ready to start routes on time each morning.
- Ensure drivers rotate product regularly and manage par levels.
- Perform at least four quality control checks per route each month.
- Work with Branch Manager to maximize route efficiency.
- Oversee daily pulling of products and guarantee warehouse pulls are made so routes are ready for the next workday.
- Collaborate with Customer Service team in overseeing daily field operations.
- Oversee proper completion of all end of day paperwork by Route Drivers.
- Make sure warehouse is kept clean and tidy.
- Ensure all trucks are kept clean (inside and out), organized, and routinely maintained. Address vehicle problems and repairs, as needed. Maintain security of company vehicles and equipment.
- Provide route relief during vacations, extended leaves, or other absences.
- Keep Branch Manager informed of parts and equipment needs.
- Address any problems between employees and promptly escalate significant employee or customer issues to management.
- Comply with and enforce all FirstChoice policies and procedures, including but not limited to those contained in the Company’s Employee Handbook.
- Perform additional duties as assigned by management.
- This position supervises Route Drivers
- Monthly bonus opportunity
- 401(k) and company matching
- Medical, Dental and Vision Insurance
- Employee Assistance Program
- Flexible Spending Account
- Life insurance
- Paid vacation and sick time
- 9 paid holidays
Requirements
What You’ll Bring – The Person
- Valid Driver’s License for at least 2 years
- Past driving experience preferred
- High school diploma or equivalent