IT Manager – Enterprise Manufacturing Operations & Shopfloor

Tasks

Inside the Role

Join Daimler Truck North America (DTNA) where our vision is to keep the world moving by revolutionizing transportation through innovative technologies. The IT Operations, Engineering, and Specialty Vehicles department consistently challenges the status quo and drives digital transformation across people, products, and processes. We collaborate to deliver a digital blueprint for the future, spanning Manufacturing, Supply Chain, Quality, Engineering, and Specialty Vehicles—constantly redefining what’s possible. We move the world.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting salary range of $128,000 - $164,000 USD

Pay Offered Dependent On Knowledge, Skills, And experience

Benefits include annual variable pay bonus program; eligible for the use of a company vehicle; 401k company contribution with company match up to 8% as well as non-elective company contribution of 3 - 7% depending on age.; starting at 4 weeks paid vacation; 13 calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive health care plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.

What You Drive at DTNA 

As the manager for IT Shopfloor, you will own the vision, strategy, planning, development, implementation, and management of a comprehensive IT portfolio covering Manufacturing & Shopfloor Systems. Collaborating with key business stakeholders, you will be a critical thinker and strategic leader, driving enterprise transformation and tactical initiatives that reinforce our market leadership. This position reports directly to the IT Director – Operations, Engineering & Specialty Vehicles at DTNA.

Being a champion for innovative technologies offers endless opportunities to shape the future. However, success in this role also requires persistence, strategic insight, and political finesse. If you excel in strategy, managing geographically distributed teams, business development, continuous improvement, and technology—and possess exceptional leadership qualities—you are the right candidate for this role

Maximizing The Impact Of Our Innovations And Technologies By

Leading and Enabling a Creative and Innovative Team:

• Empower and develop your team in an inclusive, safe environment. Provide coaching, direction, and leadership to achieve departmental, company, and customer objectives.
  
  

Strategic Leadership

• Plan, procure, design, and implement the appropriate technologies to meet the organization’s business needs. Define annual plans, projects, and delivery schedules, and report progress to both customers and IT management. Collaborate with key stakeholders to develop an IT Roadmap aligned with the operational vision and drive its execution.
  
  

Budget And Business Case Management

• Take full ownership of budgeting and financial management for your team. Develop and manage budgets, create robust business cases to secure necessary resources, and ensure cost-effective utilization of funds.
  
  

Cross-Functional Collaboration

• Work closely with IT teams and business line functions to understand technological needs and align innovative solutions with organizational requirements. Foster effective collaboration across functions to drive shared goals and innovation.
  
  

Global Engagement

• Establish strong relationships with colleagues within the global Daimler Truck community. Leverage these connections to share knowledge, adopt AI practices, identify synergies, and accelerate technology adoption on a worldwide scale.
  
  

Service Management

• Drive best practices by collaborating with IT Service Management team and multiple vendors, ensuring alignment with business objectives and enhanced overall service delivery. Oversee outsourced IT services and maintain robust supplier relationships to ensure high-quality service delivery.
  
  

Knowledge You Should Bring 

• Bachelor’s degree in Information Technology or a related discipline, with a minimum of 8 years of relevant experience especially in Digitalization Initiatives across Manufacturing and Shopfloor.
• At least 3 years of experience in group leadership, supervisory roles, or as a project leader.
• Proven track record managing medium-to-large scale IT project implementations, especially rolling out manufacturing execution systems (MES/ERP/SCADA/IT&OT Projects).
• Proficient in ITIL and IT Service Management framework
• Exceptional written and oral communication skills, with the ability to present complex business and technical subjects to diverse stakeholders.
• Demonstrated success in leading high-performance, cross-functional product management teams.
• Experience with cloud-based platforms and delivering software products in a fast-paced environment.
• Security & compliance: working knowledge of identity, access, licensing, and audit‑ready controls.
• Ability to provide clear direction, set measurable goals, and share insights on commercial vehicle, transportation, and technology industry trends.
• Strong organizational skills and the ability to engage executive stakeholders with thought leadership and technical expertise.
• An attached resume is required.
  
  

Exceptional Candidates Might Have 

• Experience working in a global business environment is essential.
• Bilingual (English/Spanish); effective across multiple plants and time zones.
• A solid understanding of end-to-end manufacturing processes in an automotive industry.
• Familiarity with agile software development methodologies is preferred.
• Prior leadership experience in enterprise software management and IT organization operations within complex business environments is preferred.
  
  

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Fort Mill, SC US. Relocation assistance is not available for this position.

Schedule Type

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• Visa sponsorship will only be open to current Daimler Truck North America employees working under an existing U.S. Daimler Truck North America Visa
• All other applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans
  
  

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.

Qualifications

Please see above for qualification details