What are the responsibilities and job description for the Manager position at Daily Frequency Rentals?
About Us:
Daily Frequency Rentals is a trusted provider of dependable, high-quality vehicle rentals. Our mission is to deliver exceptional service, convenience, and reliability to our customers while building strong community relationships. We are seeking a motivated and experienced Manager to oversee daily operations and lead our team to success.
Position Summary:
As the Manager of Daily Frequency Rentals, you will play a critical role in ensuring the smooth and efficient operation of our business. You will manage day-to-day activities, oversee staff performance, and maintain customer satisfaction while striving to achieve company goals. This is an excellent opportunity for a driven individual who thrives in a fast-paced environment and values customer service excellence.
Responsibilities:
- Oversee daily rental operations, ensuring vehicles are cleaned, maintained, and ready for customers.
- Manage and lead a team of employees, including virtual assistants and customer-facing staff.
- Ensure customer inquiries, reservations, and complaints are handled promptly and professionally.
- Monitor fleet availability, coordinate maintenance schedules, and manage inventory.
- Develop and implement policies and procedures to improve efficiency and customer experience.
- Track performance metrics, analyze data, and provide regular reports to company leadership.
- Train new hires and provide ongoing support to the team.
- Collaborate with marketing to identify growth opportunities and promote services.
- Ensure compliance with company policies, safety standards, and legal regulations.
Qualifications:
- Proven experience in management, preferably in the rental, transportation, or customer service industry.
- Strong leadership and team management skills.
- Excellent communication and problem-solving abilities.
- Ability to multitask and thrive in a fast-paced environment.
- Familiarity with scheduling, inventory management, and fleet operations is a plus.
- Proficient with technology, including booking platforms and office software.
What We Offer:
- Competitive salary with performance-based incentives.
- Opportunities for professional growth and development.
- A positive, team-oriented work environment.
- The chance to make an impact in a growing business.
How to Apply:
If you’re ready to take on this exciting opportunity, apply now! Submit your resume and a brief cover letter explaining why you’re the perfect fit for this role.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 – 50 per week
Ability to Commute:
- Cleveland, OH 44127 (Required)
Work Location: In person
Salary : $19 - $21