What are the responsibilities and job description for the WYN - Warranty Coordinator position at Daifuku?
Overview
About Us
Daifuku is the nation’s leading independent, U.S.‐based provider of intelligent material handling systems. With hundreds of engineers in‐house, the company designs, manufactures, integrates, and installs the full spectrum of intralogistics solutions. We provide leading‐edge conveyor and sortation systems, voice and light‐directed order fulfillment equipment, controls and software, robotics, mezzanines, and structures.
If you want to join a team of industry leading experts and who want to create an impact on the future of material handling solutions, we want to hear from you.
Position Summary
The Warranty Coordinator supports the Warranty Team and ensures that company solutions perform to the expected level of performance.
Responsibilities
- Works with customers to resolve project warranty issues
- Interacts with clients, vendors, and Wynright departments regarding warranty matters
- Tracks project warranty historical information
- Approves, monitors, and reports on warranty expenditures
- Monitors part warranty claims to identify trends and investigate root cause
- Ensures customer satisfaction through resolution of warranty issues
- Works to coordinate material delivery and site visits for warranty related work
- Assists the Client Care Service Delivery Coordinator with coordination tasks
- Travels up to 50%
Qualifications
- Bachelor’s degree or equivalent experience
- Minimum of 2 years of experience with material handling or industrial automation systems
EOE Minorities/Women/Disabled/Veterans
Federal Contractor
If you need assistance applying to an open position online, please email Careers@Wynright.com.
Additional Responsibilities
1) Computer skills including MS Office and CRM 2) Self-motivated and detail-oriented 3) Strong verbal and written communication skills 4) Project management skills 5) Ability to manage multiple deadlines 6) Team orientation