What are the responsibilities and job description for the ILUS - Traffic Clerk position at Daifuku?
Overview
Manufacturing Company with Career Development Opportunities!
Full Time | 2nd Shift | Monday - Friday | 11:00am - 7:30pm
Comprehensive Benefits Package!
About Us
Daifuku is the nation’s leading independent, U.S.‐based provider of intelligent material handling systems. With hundreds of engineers in‐house, the company designs, manufactures, integrates, and installs the full spectrum of intra-logistics solutions. We provide leading‐edge conveyor and sortation systems, voice and light‐directed order fulfillment equipment, controls and software, robotics, mezzanines, and structures.
If you want to join a team of industry leading experts and who want to create an impact on the future of material handling solutions, we want to hear from you!
Responsibilities
Position Summary
The Traffic Clerk provides information on shipments to internal and external Automation Integration customers. Assists Traffic Coordinator with all shipping duties.
Responsibilities include but are not limited to:
- Providing administrative and clerical support to the Traffic Department
- Excellent Communication skills
- Responsible for all aspects of routing, shipping, logging, and tracking inbound and outbound orders
- Contacting carriers for freight pick-ups and ensures that cargo is routed appropriately
- Effectively communicates any changes to routing and time-lines
- Proficient in Microsoft Outlook, Excel, Adobe, FedEx Ship Manager, UPS Worldship, and Microsoft Teams
- Working collaboratively with internal and external personnel to gain the proper information to assist with customers’ needs
- Efficiently ships and processes FedEx and UPS small package paperwork for daily pick-ups
- Shipping and processing LTL paperwork for daily pick ups
- Providing post order information to customers such as UPS/FedEx/LTL tracking
- Collaborating closely with the Shipping Department
- Effectively communicates with Wynparts, PET Team, and Customer Service to get on-site delivery dates/times, contact information, and preferred freight carriers
- Processing International orders by obtaining all the proper information for customs border clearance
- Works externally with expeditor's such as Old Dominion and AIT
- Effectively processes orders utilizing the correct billing information
- Assesses all shipping discrepancies and works to provide a solution
- Files claims with carriers as issues arise
- Assists the Traffic Coordinator with shipping truck loads
- Employees are responsible to comply with all requirements of Daifuku’s QMS policies and procedures.
- Employees are to ensure sustainable process outputs that drive continuous improvement to provide leading industry performance and exceptional customer satisfaction
Qualifications
Education and Experience Requirements:
- High school graduate or equivalent
Knowledge, Skills and Abilities Requirements
- Previous Traffic Clerk experience
- Knowledge of SAP preferred
- Proficient in Microsoft Outlook, Excel, Adobe, Fedex Ship Manager, UPS Worldship, and Microsoft Teams
- Ability to read, write, speak, and understand the English language
ADA Requirements:
- Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.
- Grasping: Applying pressure to an object with the fingers and palm.
- Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
- Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
- Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
- Visual Acuity: The worker is required to: have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures.
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