What are the responsibilities and job description for the Front Desk Staff position at Dahlonega Fitness Center?
Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. This role is essential in creating a welcoming environment for our clients and visitors, ensuring that their first impression is a positive one. The Front Desk Agent will be responsible for managing front desk operations, providing exceptional customer support, and maintaining the upkeep of the gym.
Duties
- Greet and assist visitors in a friendly and professional manner
- Manage incoming phone calls
- Maintain the front desk area in an organized and professional manner
- Assist with customer inquiries and resolve any issues promptly
- Help create memberships for new members and maintain existing memberships
- Maintain cleanliness of the gym including cleaning equipment, cleaning floors, and tidying as needed
- Maintain cleanliness and hygiene in all bathroom facilities including regular cleaning, restocking supplies, and proper sanitation
Experience
Candidates should possess the following skills:
- Previous or in a similar front desk role is preferred but not mandatory
- Strong computer literacy with familiarity in office software applications
- Excellent customer support skills with the ability to communicate effectively
We welcome applicants who are eager to contribute positively to our team and help us provide outstanding service to our clients.
Job Type: Part-time
Pay: From $10.00 per hour
Expected hours: 12 – 15 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Evening shift
- Morning shift
- Weekends as needed
License/Certification:
- CPR Certification (Preferred)
Ability to Commute:
- Dahlonega, GA 30533 (Preferred)
Work Location: In person
Salary : $10