What are the responsibilities and job description for the Front Office Receptionist position at Daffodil Pediatrics?
Daffodil Pediatrics is a vibrant, rapidly expanding outpatient pediatric practice with multiple locations across the metro Atlanta area. Our clinics are dedicated to providing comprehensive and compassionate care to children, supported by modern facilities and flexible hours to accommodate busy families.
Job Summary
We are seeking a dedicated and detail-oriented Front Office Receptionist to join our team at our Covington office. The ideal candidate will possess strong administrative skills, excellent communication abilities, and a solid understanding of medical office operations. In this role, you will be the first point of contact for patients, managing appointment scheduling, insurance verification, and co-pays while ensuring a smooth and welcoming experience for all visitors.
Responsibilities
- Greet patients warmly and professionally, providing exceptional patient service at all times.
- Schedule appointments accurately using electronic health record (EHR) systems such as Epic.
- Verify insurance coverage and benefits, including Medicaid, ensuring proper documentation review.
- Manage patient intake processes by uploading copies of insurance cards, parent/guardian ID, and completed registration forms.
- Ensure all consent forms and required documentation are completed and submitted
- Handle multi-line phone systems with courteous phone etiquette, directing calls efficiently and professionally.
- Coordinate with clinical staff to facilitate smooth clinic operations and patient flow.
Skills
- Proven experience in medical office management or front desk coordination within a healthcare setting.
- Familiarity with EMR systems such as Epic.
- Ability to verify insurance benefits accurately, collect co-pays and deductibles
- Excellent organizational skills with attention to detail in documentation review and filing processes.
- Proficiency in computer skills including Microsoft Office Suite and multi-line phone systems.
- Exceptional customer service skills combined with professional phone etiquette and a friendly demeanor.
- Previous clinic or pediatric office experience is preferred but not required; familiarity with Medicare insurance terminology is a plus. Join our team as we deliver outstanding pediatric care through efficient administrative support and compassionate patient interactions!
Pay: $15.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Epic: 1 year (Required)
Work Location: In person
Salary : $15 - $21