What are the responsibilities and job description for the Front Desk Attendant position at Daffodil Bowl?
Job Title: Front Desk Attendant - Bowling Center
Join our team as a Front Desk Attendant at Daffodil Bowl, voted Best Bowling Center in the Pacific NW! We're seeking friendly, customer-focused individuals to be the face of our bowling center, ensuring exceptional service and a welcoming atmosphere for our guests.
Schedule: Open availability preferred. Nights and weekends required. Approximately 25-35 hours per week
Responsibilities: Greet and welcome guests entering the bowling center in a courteous and friendly manner; handle customer inquiries; provide information about services, pricing, and promotions; manage reservations, lane assignments, and walk-in customers efficiently; issue shoe rentals; process payments accurately and handle cash transactions following established procedures; monitor and maintain the cleanliness and organization of the front desk area and center; assist with tournaments and special events; uphold a positive and professional attitude while handling various customer needs and concerns; collaborate with other staff members to ensure smooth operations and exceptional guest experiences.
Requirements: Must be at least 18 years of age, customer service-oriented with excellent communication and interpersonal skills; ability to multitask in a fast-paced environment and handle busy periods efficiently; experience with point-of-sale systems and bowling are a plus; reliable, punctual, and able to work flexible hours that may include evenings, weekends, and holidays; prior experience in a customer-facing role is preferred but not required; training will be provided.
Benefits: Employee discounts on bowling, food, and fitness center membership.
If you're passionate about delivering exceptional customer service and creating a positive experience for guests, we'd love to hear from you! Join our team and become an integral part of our bowling center's success!
Job Type: Part-time
Pay: $16.66 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Experience:
- customer service: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Puyallup, WA 98372 (Required)
Work Location: In person
Salary : $17 - $18