What are the responsibilities and job description for the Towing Dispatcher position at Dads Towing and Recovery LLC?
Job description -
Dad's Towing and Recovery LLC
THIS BUSINESS IS LOCATED IN COLORADO- DISPATCHING IS BASED OUT OF WYOMING
Dads Towing and Recovery LLC is looking for a Dispatcher. The Dispatcher’s key role is to coordinate the logistics of all mobile units and communicate directives and other pertinent information to the Drivers while being the liaison between the customer and their assigned driver(s). Duties and responsibilities can vary depending on staffing levels and call volume This is a full-time, hourly position.
Job Duties/Responsibilities
- Assign loads to drivers in a fair and equitable manner.
- Prioritize loads for timely and most efficient delivery
- Safely plan trips around loads/calls/emergencies/customer expectations
- Assist drivers in planning routes where necessary
- Communicate with drivers, checking in throughout pickup, transit, and delivery
- Excellent verbal and written communication skills.
- Detail oriented work habits.
- Work well under pressure.
- Maintain professional demeanor.
- Communicate with all customers and staff in a professional manner. Good interpersonal skills; able to work well with a wide range of individuals.
- Manage customer service issues in real time in a professional manner
- Complete paperwork and enter required data into computer as required.
- Basic Computer skills (word & excel)
- Comply with all company policies and procedures.
- Other duties as assigned.
Job Type: Full Time
Experience:
- Dispatching: 1 year (Preferred)
- Omadi Dispatch Software (Preferred)
Work Location: In Person
Job Type: Full-time
Pay: $150.00 per day
People with a criminal record are encouraged to apply
Ability to Commute:
- Gillette, WY 82718 (Preferred)
Work Location: In person
Salary : $150