Director of Operations

Director of Operations

Summary

Dabney Collins is a distinguished residential landscape design and installation firm dedicated to creating enduring, beautiful, outdoor spaces tailored to each client's vision and needs. Located in Pendleton, South Carolina, we have proudly served Upstate South Carolina for decades. We guide clients through every step of the design-build process, from initial concept to final construction. We create landscapes that are as functional as they are elegant, offering a sanctuary that enriches the lives of our clients for generations to come.

To continue fulfilling our mission Dabney Collins is in search of an experienced business professional to positively influence the company’s direction and lead, mentor team to ensure optimal performance and employee development.

Core Responsibilities

Operational Responsibilities

• Implement efficiency improvement strategies
• Develop and maintain operational playbooks
• Utilize technology for process enhancement
• Continuously analyze and refine workflows
• Align operational strategies with company vision
• Coordinate between design, estimating, and field teams
• Facilitate cross-departmental communication
• Develop strategic growth initiatives

Fleet and Equipment Management

• Develop comprehensive fleet strategy that maximizes lifecycles
• Optimize equipment utilization
• Oversee equipment procurement

Facilities Management

• Organize and optimize facility and space utilization
• Oversee facility maintenance and safety compliance
• Resource allocation for facility improvements

Project Scheduling and Resource Allocation

• Manage and schedule all projects
• Coordinate crews according to project needs
• Implement capacity planning
• Balance workload across teams
• Optimize project execution efficiency

Profitability Management

• Develop and maintain project profitability models
• Monitor project cost structures
• Implement cost-control strategies
• Analyze and reduce operational expenses
• Create financial dashboards for real-time tracking
• Establish project profit margin targets
• Develop pricing strategies
• Identify and mitigate financial risks
• Optimize resource allocation
• Implement performance-based compensation structures

Team Development and Performance

• Foster a culture of continuous improvement
• Develop clear performance expectations
• Create accountability systems
• Implement recognition and reward programs
• Promote transparent communication
• Design comprehensive training programs
• Establish mentorship initiatives
• Create skill progression pathways
• Develop cross-training opportunities
• Implement performance evaluation systems

Key Performance Indicators (KPI’s)

Financial Metrics

• Overall project profitability percentage
• Cost reduction achievements
• Margin improvement
• Overhead cost management
• Revenue per employee

Operational Metrics

• Project completion efficiency
• Resource utilization rates
• Team productivity
• Quality control scores
• Client satisfaction ratings

Team Performance Metrics

• Employee engagement scores
• Training program effectiveness
• Skill development progression
• Employee retention rates
• Internal promotion rates

Required Skills and Competencies

Technical Skills

• Advanced financial analysis
• Project management expertise
• Operational efficiency optimization
• Data-driven decision making

Leadership Qualities

• Strategic thinking
• Change management
• Collaborative leadership
• Performance coaching

Educational and Experience Requirements

• Bachelor's degree in Business, Operations Management, or related field
• 7-10 years of leadership experience in Operations
• Proven track record of improving profitability
• Experience in the landscape/construction industry

Reporting Structure

• Reports directly to the Integrator
• Oversees:

  - Senior Project Manager

  - Project Managers

  - Field Supervisors

  - Fleet and Equipment Manager

  - Plant procurement Manager

Cultural Expectations

• Embody company core values
• Promote continuous learning
• Support team growth
• Maintain the highest ethical standards
• Drive innovation