Custodial Technician Shift Lead

The Custodial Technician Shift Lead position works closely with the Senior Facilities Manager to keep the building in clean and orderly condition. The Custodial Technician Shift Lead is the primary point of contact for custodial staff during assigned shifts and lead the daily custodial team. Schedules are dependent upon Science Center attendance, special events, booked programs, and personal availability. The flexible schedule includes some evenings, weekends, and holidays. Duties will include performing heavy cleaning, such as cleaning floors, shampooing rugs, washing walls and glass, and removing rubbish and may include performing routine maintenance activities and notifying management of need for repairs. The shift lead follows and promotes appropriate safety practices and procedures while on the job.

Major Job Responsibilities

Maintain safe and clean conditions for visitors. Address safety issues immediately.

• Act as a Leader on Duty serving as the primary point of contact for custodial staff during shifts.
• Train and support custodial team members in daily operations and responsibilities, procedures, safety practices, and equipment use.
• Monitor team and ensure completion of all cleaning schedules reporting any concerns to Senior Facilities Manager.
• Provide coaching, feedback, and support to promote a productive and positive work environment.
• Clean building floors by sweeping, mopping, scrubbing, or vacuuming them.
• Gather and empty trash.
• Service, clean, and supply restrooms.
• Clean and polish furniture and fixtures.
• Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
• Dust furniture, walls, machines, and equipment.
• Mix water and detergents to prepare cleaning solutions, according to specifications.
• Steam-clean or shampoo carpets.
• Strip, seal, finish, and polish floors.
• Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.
• Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
• Move furniture, equipment, and supplies, either manually or by using hand trucks.
• Notify managers concerning the need for major repairs or additions to building operating systems.
• Notifies management about safety concerns.
• Requisition supplies and equipment needed for cleaning duties.
• Supports the set-up and teardown for programs, events and facility rentals as required.
• Collaborates with the Visitor Services and Education departments to deliver a high-quality guest experience. Assists other departments as required.
• Interacts with guests by answering questions, supplying directions and providing exceptional guest service.
• Participates in and supports a productive and positive environment with a focus on customer service.
• School group prep
• Tear down and set up for events
• Support the Science Center’s mission and values statement, support the mission to bring science to life and lives to science, and display a consistent commitment to fostering a respectful and inclusive workplace by treating all colleagues, clients, and stakeholders with dignity, actively listening to diverse perspectives, and contributing to a culture of fairness, empathy, and collaboration.
• Other duties as assigned
  
  

Education Requirements

• High school diploma or general education degree (GED)
• One year of responsible experience in janitorial services
• Ability to work independently and unsupervised, as well as contribute within a team structure.
• Ability to arrive at work location for all scheduled shifts on time
• Adheres to all established museum policies and guidelines
• Successful completion of a criminal background check including, but not limited to checks through Pennsylvania State Police, Federal Bureau of Investigation, and Pennsylvania Child Abuse Registry. Successful completion of Child Abuse Recognition and Reporting course for Mandated Reporters is also required. Additional clearances may be required as changing regulations are implemented
  
  

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