Shipping Coordinator

???? Fall River, MA
???? Monday–Friday | 9:00 AM – 5:30 PM

D2G Group is looking for a detail-oriented Shipping Coordinator to support daily outbound shipping operations and help ensure customer orders are shipped accurately, efficiently, and on time.

This role serves as a key link between our warehouse, carriers, and customer service teams. The ideal candidate is organized, proactive, and comfortable managing multiple priorities in a fast-paced distribution environment. Experience with LTL shipments, freight coordination, and shipping documentation is preferred.

If you enjoy problem-solving, coordinating logistics, and keeping operations running smoothly, we'd love to hear from you.

• Monitor incoming orders and emails for shipping requests, quote requests, special instructions, and order changes

• Coordinate daily outbound shipments and ensure orders are processed accurately and on schedule

• Obtain freight quotes using carrier websites, freight tools, email, and phone communication

• Create Bills of Lading (BOLs) for LTL shipments and ensure proper shipment documentation

• Schedule carrier pickups and coordinate same-day shipment processing whenever possible

• Maintain shipment and pallet tracking logs for open, in-process, and completed orders

• Communicate shipping instructions and priorities to warehouse team members

• Follow up on missed pickups and communicate issues with carriers, management, and internal teams

• Maintain the sales order dashboard and ensure orders are released and processed appropriately

• Support safe and efficient warehouse operations

• Maintain a clean, organized, and safe work area

• Perform other duties as assigned

• Strong organizational and time-management skills

• Ability to manage multiple priorities in a fast-paced environment

• Strong communication and problem-solving abilities

• Comfortable using computers, email, and web-based shipping tools

• Attention to detail and commitment to accuracy

• Ability to work independently while collaborating with warehouse and customer service teams

• Basic math skills, including addition and subtraction

• Ability to follow detailed instructions, department procedures, and safety requirements

• Ability to obtain forklift certification

• High School Diploma or equivalent required

• Previous experience in shipping, logistics, freight coordination, distribution, or warehouse operations preferred

• Experience with LTL shipments, freight quoting, and Bills of Lading (BOLs) preferred

• Experience coordinating carrier pickups and transportation activities preferred

• Frequently lift and carry items weighing up to 40 pounds without assistance

• Frequently lift and carry items weighing up to 125 pounds with assistance

• Regularly stand, walk, bend, twist, pull, and push throughout an 8-hour shift

• Stable, full-time schedule

• Monday–Friday workweek

• Opportunity to play a critical role in customer order fulfillment

• Collaborative team environment

• Growth opportunities within a leading e-commerce and manufacturing organization

If you're organized, dependable, and enjoy coordinating the details that keep products moving, we'd love to hear from you.