What are the responsibilities and job description for the Heavy Equipment Field Technician position at D2B Groups?
We are seeking a skilled and motivated Heavy Equipment Field Technician to join our client's team. As a Field Technician, you will be responsible for diagnosing, repairing, and maintaining heavy equipment used in various industries. Your role will involve troubleshooting mechanical issues, performing inspections, and completing necessary repairs or part replacements. You will work directly at client sites, ensuring that the equipment is functioning optimally and minimizing downtime. Attention to detail, strong technical skills, and a commitment to safety are essential for success in this role. If you are a team player who enjoys working in a dynamic environment, we would love to hear from you!
- Consults with Service Supervisor to plan effective work and travel schedule, giving priority to customer need, considering location of machine and availability of parts.
- Diagnose malfunctions: repairs and/or replaces worn and defective parts; installs new assemblies, adjusts devices and controls - to correct malfunctions and to keep machines in operating condition.
- Provides tools and parts and arranges for facilities to perform repair work (usually on customer premises).
- Inspects, operates, and tests machines upon initial delivery, at specified inspection intervals and upon completion of any repair work to ensure proper functioning of equipment and its components.
- Reports to Service Supervisor such information as name of customer, description of machine, nature of malfunction, the time involved in working, driving, and waiting, mileage, etc., so that proper accounts can be charged, and proper billing can be made.
- Strives to increase technical skills through attendance at company-sponsored vocational schools, annual training meeting of departmental personnel and reading of technical literature.
- Promotes and enhances the company image by maintaining a neat, personal appearance and by keeping the service truck in a clean, polished, and orderly condition.
- Experienced or advanced servicemen are expected to serve as troubleshooters on recurring or unusual problems, conferring with Engineering, Manufacturing, and other service personnel to resolve.
- Experienced or advanced servicemen will be expected to train new servicemen or to supervise a team of servicemen in the assembling or servicing of large units or in a joint effort on large repair jobs.
- Experience working on heavy equipment or generators preferred
- Experience working with mechanical, electrical and hydraulic equipment
- 2 years of field service experience preferred
- Ability to pass a background check, drug screen, MVR and physical
- Experience working with customers
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)