What are the responsibilities and job description for the Front Desk Receptionist position at D1 Training Norcross?
Front Desk Associate – D1 Training Norcross
Location: Norcross, GA | Part-Time & Full-Time Available
D1 Training is not your average gym — we're a team, a family, and a powerhouse of results-driven athletes and members. At D1 Training Norcross, we deliver 5-star training in a motivating, high-energy environment built for people of all fitness levels. If you're passionate about fitness, love working with people, and can confidently sell our programs over the phone — we want to hear from you.
Position Summary:
We are looking for a Front Desk Associate who is friendly, fit, and sales-driven to be the face and first impression of our facility. You'll be responsible for delivering a welcoming experience to every guest, managing daily operations at the front desk, and playing a key role in phone-based membership sales and lead generation.
Responsibilities:
- Greet members and visitors with a warm, upbeat, and professional attitude
- Answer incoming phone calls and respond to inquiries about training programs, memberships, and facility offerings
- Make 100 outbound calls per day to follow up with leads and schedule First-Time Athlete (FTA) appointments
- Handle check-ins, scheduling, and front desk operations efficiently
- Support social media content (optional) and online engagement if needed
- Assist with member onboarding, tours, and program explanations
- Maintain cleanliness and organization of front lobby and front desk area
- Be knowledgeable and enthusiastic about D1 Training's mission, services, and athletic culture
Requirements:
- Must be physically fit and passionate about health, wellness, and fitness
- Friendly, outgoing, and professional demeanor — you're the first and last impression
- Sales-minded with confidence in making outbound calls and closing leads
- Excellent communication and interpersonal skills
- Organized, punctual, and detail-oriented
- Comfortable using computers, scheduling software, and phone systems
- Previous experience in front desk, sales, or fitness roles preferred (but not required)
- Ability to thrive in a high-energy, team-focused training environment
Perks:
- Competitive hourly pay with performance-based bonuses
- Free D1 training membership
- Growth opportunities within D1 Training Norcross
- Be part of a high-performance, tight-knit team changing lives through fitness
Ready to lead from the front? Bring the energy. Close the sale. Represent the brand.
Apply today and become part of our D1 Norcross family.