What are the responsibilities and job description for the Detail Manager position at D PATRICK INC?
Join Our Team at D-Patrick Ford – Now Hiring a Detail Manager!
Location: D-Patrick Ford | Evansville, IN
Position: Automotive Detail Manager
Employment Type: Full-Time
D-Patrick has proudly served the Evansville community for over 90 years, earning a strong reputation for excellence, integrity, and customer satisfaction. We are honored to have been named the 2025 TIME Dealer of the Year — a prestigious award recognizing the top dealership in the nation.
Now, we’re growing — and we’re looking for Detail Manager to join our team. You’ll work in a modern, well-equipped service center with competitive pay, strong benefits, and a supportive workplace culture.
What You'll Do:
- Optimize shop flow by delegating tasks based on urgency (e.g., "waiting sold" vs. service) and providing hands-on support during peak periods to minimize downtime.
- Oversee rental vehicles and "rental row" presentation to ensure all vehicles are uniformed, inspected, and ready for immediate use.
- Perform inspections on all completed work to ensure customer satisfaction and maintain high CSI (Customer Satisfaction Index) scores.
- Manage the intake, damage inspection, and preparation of new inventory while ensuring used lot cars are processed and retail-ready within established timelines.
- Direct the detailing and upkeep of showroom vehicles and "transition rows," training staff to maintain high visual standards across all buildings.
- Monitor supply levels and collaborate with multiple vendors to procure necessary materials cost-effectively.
- Act as the primary point of contact for sales and service managers, providing "manpower" and support for special requests across the company.
What We're Looking For:
- Valid driver’s license and clean driving record (required)
- Ability to work both independently and as part of a team
- Excellent communication skills
- Ability to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods.
- Willingness to comply with all company policies and uphold standards for service quality.
What We Offer:
- Weekly pay
- Paid training & tuition reimbursement
- Advancement and professional development opportunities
- Employee referral program
Benefits:
- Health, Dental, Vision, & Life Insurance
- Health Savings Account (HSA)
- Access to a workplace medical clinic
- 401(k) plan with company match
- Paid Time Off (PTO) after 6 months
- Employee discounts on parts, service, and vehicles